Wren Belcher

• Inspire associates and colleagues alike toward success in sales and metrics
• Nurture an environment which promotes development, collaboration, and boosts morale
• Accomplish visually stimulating displays in compliance with planograms to promote sales
• Guide associates toward effective, people-centered service to generate strong relations

Achievements:

• Cultivated positive rapport with employees and guests alike, boosting store morale and securing regular clientele
• Attained recognition for visual presentations of store as Visual Lead (Holiday '24)
• Drafted and implemented an (unofficial) SOP to provide security to employees. Approved by District Manager to implement in regular associate training!

• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Managed and motivated employees to be productive and engaged in work.
• Complied with health and safety codes to protect staff and customers.

• Prepared expansive variety of goods such as cakes, cookies and bars by following modern, vegan recipes
• Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags
• Outlined all steps for producing special menu items
• Ensured completion of weekly pastry orders by due date

Achievements:

• Responsible for fan-favorite cookie!
• Developed time-management skills further with time and employee restraints

• Cultivated warm relationships with regular customers
• Worked with POS system to place orders, manage bills, and handle complimentary items
• Bussed and reset tables to keep dining room and work areas clean
• Used slow periods to restock supplies, ice, silverware, and glasses.

Achievements:

• Developed a positive reputation with guests - saw many repeat parties asking by name!