Xavier Gaillardetz
Johnson City
Summary
Dynamic and customer-focused young professional with experience at different workplace environments, excelling in relationship building and problem-solving. Proven ability to enhance customer satisfaction through efficient service and teamwork. Bilingual in French and Spanish, with strong leadership qualities and a commitment to maintaining high standards in fast-paced environments. Makes people feel welcome with great energy and openness to new experiences.
Overview
2
2
years of professional experience
Work History
Pharmacy Cashier
Uniprix
01.2020 - 06.2020
- Worked 50 hours a week as a cashier during the outbreak of COVID-19.
- Developed strong relationships with customers through professionalism and excellent interpersonal skills.
- Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
- Increased customer satisfaction by providing friendly and efficient service during checkout process.
Deck Boy
Yacht Club of Trois-Rivières
06.2021 - 08.2021
- Facilitated loading/unloading processes for boats arriving or departing from the marina
- Communicated with the captains through radio as they approached the marina.
- Increased marina cleanliness through upkeep of the docks and surrounding areas.
- Helped assemble the docks and made sure water was running well and electricity made its way to the docked boats.
- Interacted daily with customer care and visitors who came in town for a few days.
- Awesome summer job for someone who is looking to be outside and interact with boaters.
Education
Bachelors - Sports Management
East Tennessee State University
Johnson City, TN05-2026
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Leadership qualities
- Relationship building
- Sales expertise
- FLUENT IN French, English and Spanish
Timeline
Deck Boy
Yacht Club of Trois-Rivières
06.2021 - 08.2021
Pharmacy Cashier
Uniprix
01.2020 - 06.2020
Bachelors - Sports Management
East Tennessee State University
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