Yanira Gomez Sanzana
Tullahoma
Summary
I am a dedicated and hardworking person who is willing to learn and branch out for greater opportunities. I also love teamwork and strong communication skills. I love to problem solve and calm the environment down. I love being supportive but also demanding. I also want to take on new challenges. I love stepping out of my comfort zone.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Cleaner Helper
Self Employed Services
Tullahoma
03.2026 - Current
- Ensured availability of necessary cleaning materials
- we clean everything to top to bottom
- Reported customer feedback and complaints for resolution
- Arranged reliable transport for operational needs
- Accepted multiple payment options to accommodate clients
- Provided multiple service pricing to meet client needs
- always be on time
- always have the same routine
- always ask questions
Waitress
Casa Mexico Tex-Mex
Tullahoma
06.2022 - Current
- Greeted customers and introduced myself to create a welcoming atmosphere
- make sure they had menus and utensils
- Presented daily specials to customers
- Asked questions and provided information to clarify menu options for better customer understanding
- report feedback to management and kitchen
- Cleared dining tables by removing dirty plates and clear out cleaning carts
- make sure I do all my side work for the day
- make sure to charge correctly
- Delivered attentive service to ensure a positive dining experience
- always say goodbye and thank you
cashier
Casa Mexico Tex-Mex
Tullahoma
06.2022 - Current
- Welcomed customers to enhance their dining experience.
- Report feedback to manager and servers and cooks
- Opened and closed lobby to maintain operational hours.
- restock lobby and restrooms items
- clean lobby and restrooms
- Handled cash transactions accurately during service.
- Tracked tips and tickets to ensure accurate reporting.
- Answered to-go calls to assist customers with orders.
- keep up with to-go orders
- prepare to-go orders
- Managed line kitchen to-go orders to ensure timely delivery.
Hostess
Casa Mexico Tex-Mex
Tullahoma
06.2022 - Current
- Greeted and seated customers
- organize seating restaurant chart
- organize menus for seating
- keep hostess station clean
- keep front lobby clean
- keep bathrooms clean
- report any customer feedback to the manager
- teamwork with cashier, waitress and manager
- open and close front lobby
- restock the front lobby items
- keep environment calm for the customers and workers
- come up with problem solving seating chart
Education
High School Diploma -
Tullahoma Highschool
Tullahoma, TN05-2023
Skills
- Cleaning procedures
- Cleaning product knowledge
- Sanitation practices
- Equipment operation
- Service quality monitoring
- Time optimization
- Multitasking and organization
- Client engagement strategies
- Customer service
- Team collaboration
- Effective communication
- Attention to detail
- Flexibility in tasks
- Workplace adaptability
- Problem solving
Languages
English
Professional
Spanish
Professional
Affiliations
- volunteer
- fundraisers
Timeline
Cleaner Helper
Self Employed Services
03.2026 - Current
Waitress
Casa Mexico Tex-Mex
06.2022 - Current
cashier
Casa Mexico Tex-Mex
06.2022 - Current
Hostess
Casa Mexico Tex-Mex
06.2022 - Current
High School Diploma -
Tullahoma Highschool