Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yashasvi Kansara

Nashville

Summary

Dedicated front desk receptionist with strong skills in customer service, payment processing, and record keeping. Committed to enhancing guest experiences through efficient issue resolution and effective communication. Detail-oriented front desk receptionist with experience in property management and front office operations. Proven ability to manage reservations, maintain accurate records, and ensure guest satisfaction through prompt and professional service. Professional front desk receptionist known for exceptional communication and problem-solving skills. Experienced in managing guest inquiries, maintaining organized records, and processing payments with precision. Ready to contribute to a welcoming and efficient front office environment. Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers. Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette. Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills. Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Motel 6
Nashville
09.2023 - 06.2025
  • Greeted guests and provided information about motel services and amenities.
  • Managed check-in and check-out processes for guests efficiently.
  • Handled guest inquiries and resolved issues promptly and professionally.
  • Maintained accurate records of guest reservations and room availability.
  • Processed payments and issued receipts using the property management system.
  • Coordinated with housekeeping to ensure rooms were clean and ready for guests.
  • Assisted in managing phone calls, directing them to appropriate departments.
  • Upheld motel policies while ensuring a welcoming environment for all guests.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Greeted customers warmly and made them feel welcome.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Explained policies and procedures to visitors.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Signed for packages, recorded deliveries, and distributed to personnel.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Responded to inquiries and room requests made online, by phone, and via email.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Assisted with travel arrangements for staff and management.
  • Created and managed digital and physical filing systems for records, correspondence, and other material.

Front Desk Receptionist

Motel 6
Nashville
09.2023 - 06.2025

Education

High School Diploma -

Vidyakunj

Skills

  • Property management
  • Reservation systems
  • Payment processing
  • Customer service
  • Record keeping
  • Front office operations
  • Communication skills
  • Telephone etiquette
  • Hospitality services
  • File management
  • Supply management
  • Business administration
  • Verbal and written communication
  • Multitasking and organization
  • Email correspondence
  • Technical support

Timeline

Front Desk Receptionist

Motel 6
09.2023 - 06.2025

Front Desk Receptionist

Motel 6
09.2023 - 06.2025

High School Diploma -

Vidyakunj
Yashasvi Kansara