Yasmin Machado
Chattanooga
Summary
A results-driven and multilingual professional with over 3 years of experience in sales, client relationship management, and team leadership. Fluent in Portuguese, English, and Spanish, I have a proven ability to manage multiple clients simultaneously, lead diverse teams, and deliver top-tier translation services. My dynamic skill set, including strategic business planning, negotiation, and social media marketing, positions me to significantly contribute to the growth and success of any organization I join. I am seeking a challenging role where I can leverage my expertise to drive exceptional results and foster long-term client relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager & Translator- Hospitality Business
TAC Staffing Services
Chattanooga, TN
05.2022 - Current
- A diverse portfolio of over 20 clients, nurturing relationships and ensuring consistent satisfaction and retention
- Led and developed multiple teams, achieving project objectives and fostering a collaborative work environment
- Provided translation services across Portuguese, English, and Spanish, enabling seamless communication in multicultural settings
- Played a key role in recruitment, onboarding, and personnel management, including hiring and firing with fairness and transparency
- Elevated the company's online presence through strategic social media marketing, resulting in increased client engagement and brand visibility
Jewelry Sales Associate
Salmas Jewelry Store
Chattanooga, TN
08.2022 - 08.2024
- Provided exceptional customer service and built strong relationships with clients, leading to increased sales
- Managed inventory and assisted in the selection of jewelry pieces, contributing to a 35% growth in sales
- Developed and implemented sales strategies that enhanced customer satisfaction and boosted revenue
Sales
Cacau Show Brasil
São Paulo, Brazil
12.2019 - 01.2021
- Exceeded monthly sales goals by implementing effective sales strategies and techniques.
- Created and expanded sales presentations to new and existing customers increasing net sales revenue by 65% in sales.
- Collaborated with sales executives to determine sales areas that could be improved.
- Boosted sales performance by implementing effective sales strategies and coaching team members.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Increased sales revenue by implementing strategic inside sales initiatives and building strong customer relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and tactics.
- Managed sales pipeline effectively, resulting in consistent achievement of sales targets and quotas.
Education
Associate of Arts - Your Major
Chattanooga State Community College
Chattanooga, TN08.2025
I.T Technologist - Computer And Information Sciences
COTIP
Piracicaba, Brazil 12.2019
High School Diploma -
COTIP
Piracicaba, Brazil 12.2021
Skills
- Languages: Fluent in Portuguese, English, and Spanish
- Sales & Client Management: Proven ability to manage multiple clients, and connect with different cultures, nurture relationships, and drive sales growth
- Leadership & HR: Experienced in leading teams, and fair in hiring and firing decisions, with a focus on team development
- Marketing: Skilled in social media marketing, elevating brand presence, and increasing public engagement
- Stress Management: yoga training, adept at managing stress, resolving conflicts, and maintaining excellent customer service
- Computer Skills: Proficient in utilizing a wide range of software applications and tools to optimize workflow and enhance productivity
- Problem Resolution: Effectively resolved complex client issues by identifying root causes and implementing innovative solutions that improved customer satisfaction
- Multitasking: Demonstrated strong multitasking abilities by managing multiple high-priority tasks simultaneously while maintaining a high level of accuracy and efficiency
- Work Planning and Prioritization: Expert in planning and prioritizing tasks to ensure timely project completion and alignment with organizational goals
- Staff Training and Development: Led comprehensive staff training programs that improved team performance and contributed to overall company success
- Skilled negotiator with a proven track record of securing favorable outcomes in client contracts and business agreements
- Complex Problem-Solving: Excelled in solving complex problems by analyzing situations from multiple perspectives and implementing effective, data-driven solutions
- Manual Driving: Over 3 years of experience driving manual cars, with a strong understanding of vehicle handling and control
Certification
- Yoga training- currently studying
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Native or Bilingual
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceFlexible work hours4-day work weekWork from home optionCareer advancementWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Jewelry Sales Associate
Salmas Jewelry Store
08.2022 - 08.2024
Manager & Translator- Hospitality Business
TAC Staffing Services
05.2022 - Current
Sales
Cacau Show Brasil
12.2019 - 01.2021
Associate of Arts - Your Major
Chattanooga State Community College
I.T Technologist - Computer And Information Sciences
COTIP
High School Diploma -
COTIP