Summary
Overview
Work History
Education
Skills
Websites
Interests
Accomplishments
Disclaimer
Personal Details:
Personality Traits:
Timeline
Generic
Dhanalakshmi Ganesh

Dhanalakshmi Ganesh

Process Expert
Chennai

Summary

Motivated and results-driven professional with a strong desire to learn and contribute positively to organizations. Seeking a role in supply chain management and logistics to apply skills and abilities, while pursuing professional growth opportunities.

Overview

6
6
years of professional experience
1
1
Language

Work History

Process Expert - Maersk SCM

Maersk Global Service Centre
09.2023 - Current
  • Managed end-to-end SCM export-import operations for key clients, including Walmart, Nike, Magrabi, Agreen, Schaeffler, Electrolux, Volvo, Floor Décor, and HP, across Europe and the Middle East.
  • Coordinated space bookings with major carriers such as Maersk Line, Hapag-Lloyd, CMA CGM, Kuehne + Nagel, and DHL, by monitoring cargo readiness and delivery timelines.
  • Created shipment bookings upon customer order placement, ensuring alignment with specific cargo and delivery requirements.
  • Planned deliveries based on customer-specified timelines, coordinating vessel arrival schedules for efficient logistics execution.
  • Generated customer invoices using internal applications, such as ICB and STIK.
  • Submitted Shipping Instructions (SI) and Verified Gross Mass (VGM) documentation through the Maersk portal, post container loading, based on client-provided documents.
  • Ensured shipment processing within strict deadlines, completing all tasks prior to container cut-off times.
  • Managed documentation workflows, including commercial invoices, packing lists, Certificates of Origin, and Bills of Lading, through case management systems and carrier coordination.
  • Uploaded shipping documents to internal document management systems, and issued pre-alerts to destination teams as required.
  • Prepared and processed key logistics documents, such as Booking Confirmations, Cargo Receipts, Container Stuffing Reports, Bills of Lading, and Forwarder Cargo Receipts, using proprietary software like MODS and Damco Shipper.
  • Generated and submitted Duty Deduction Statements (DDS) from the origin location, in compliance with internal process standards.

Senior Executive – Freight Audit & Invoicing

CMA CGM GBS INDIA
05.2019 - 09.2023
  • Ensured the accuracy and integrity of all logistics data and documentation across processes.
  • Prepared pro forma freight invoices and final invoices, ensuring timely issuance to customers.
  • Coordinated timely transfer of shipping documents to agents, ensuring smooth shipment processing.
  • Managed all process-related communication, handling agency and agent correspondence efficiently and within deadlines.
  • Regularly handled regulatory filings, including AMS, ENS, and CCAM, in compliance with international shipping requirements.
  • Oversaw booking creation and loading confirmation processes to maintain shipment accuracy.
  • Managed export documentation processes for shipments across 32 African countries.
  • Executed freighting and invoicing activities for transactional units, ensuring pricing accuracy and compliance.
  • Conducted SQ validation in collaboration with the pricing team to ensure correct tariff application for customers.
  • Investigated customer disputes, performed root cause analysis, and coordinated credit issuance when applicable.
  • Developed and implemented corrective action plans based on root cause findings to improve process efficiency.
  • Successfully led an international project transition in Lebanon, managing end-to-end knowledge transfer, and ensuring a smooth operational handover.

Education

MBA - Logistic & Supply Chain Management

B.Sc - Computer Science

Sindhi College of Arts & Science
04.2001 -

HSC - undefined

Jai Gopal Garodia Government Girls Higher Secondary School

SSLC - undefined

Nathan Girls High School

Skills

Process mapping

Knowledge transfer

Process automation

Process monitoring

Interests

Listening Music, Playing Games & Painting

Accomplishments

  • Recognized with multiple "Champ of the Month" and "Going the Extra Mile" awards for consistently exceeding performance expectations and demonstrating exceptional dedication.
  • Submitted Agile for process improvement resulting in FTE benefits.
  • Received the 'Samurai Award' for exceptional productivity and top-tier performance.
  • Led the export documentation process transition for South Africa and Namibia from Chennai to Lebanon, including on-site support and training.
  • Earned recognition from senior leadership for successful project transition and execution during August–September.

Disclaimer

I hereby declare that the above information given is true and correct to the best of my knowledge, if given a job I assure you that I will work with dedication and sincerity. Place: Chennai Date

Personal Details:

  • Father’s name: Ganesh V P
  • Date of Birth: 21-11-1997
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single

Personality Traits:

  • Honest
  • Effective Team Player
  • Active Listener
  • Quickly learning and embrace new standards and technologies.
  • Ability to adjust different situations and environment.

Timeline

Process Expert - Maersk SCM

Maersk Global Service Centre
09.2023 - Current

Senior Executive – Freight Audit & Invoicing

CMA CGM GBS INDIA
05.2019 - 09.2023

B.Sc - Computer Science

Sindhi College of Arts & Science
04.2001 -

HSC - undefined

Jai Gopal Garodia Government Girls Higher Secondary School

SSLC - undefined

Nathan Girls High School

MBA - Logistic & Supply Chain Management

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