Yoselin Zarate
Antioch,TN
Summary
Motivated and dependable shift leader with 2+ years of experience in customer service and team supervision, currently working as a Beauty Advisor at Ulta Beauty. Skilled in skincare and makeup consultation, retail operations, and creating personalized client experiences. Pursuing an Associate's degree in Nursing with a goal of transitioning into aesthetic nursing. Known for multitasking, teamwork, and attention to detail in both clinical and cosmetic environments.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
Antioch, TN
08.2024 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Shift Leader
Walgreens
La Vergne, TN
08.2022 - 08.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Education
Associate of Science - Nursing
South College
Nashville, TN04-2026
Skills
- Customer service
- Organization and multitasking
- Team collaboration
- Customer engagement
- Upselling strategies
- Sales expertise
- Customer consultation
- Beauty trends
- Cash handling
- Problem-solving
- Team leadership
- Positive attitude
Accomplishments
- Increased transaction value by adding personalized products
- Improved product knowledge with training modules
- Led store operations during busy periods
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Skincare and aesthetic medicine
- Cosmetic trends
- Makeup Artistry
- Helping people feel more confident
Timeline
Beauty Advisor
Ulta Beauty Inc.
08.2024 - Current
Shift Leader
Walgreens
08.2022 - 08.2024
Associate of Science - Nursing
South College
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