Yosra Boussaa

Dynamic professional with extensive experience at Qatar Airways, excelling in customer service and effective teamwork. Proven track record in enhancing passenger satisfaction through personalized attention and safety compliance. Skilled in CRM and documentation accuracy, contributing to seamless operations and fostering loyalty among diverse clientele.

Throughout my extensive career with Qatar Airways, I have proudly represented the airline at numerous high-profile events including international airshows, global travel markets, and inaugural flights. As a Brand Ambassador, I was entrusted with showcasing the airline’s excellence across multiple prestigious platforms.

In addition to my core cabin crew responsibilities, I underwent various specialized training programs including vocal and phonetic trainings, effective communication, service recovery, other than regular recurrent and refresher trainings every 6 months to 1 year.

My long-standing experience in the aviation industry earned me a place in Qatar Airways’ Leadership Development Programs, enabling me to take on greater responsibilities and excel as a highly trusted Cabin Supervisor.