YVONNE KLUMP
NASHVILLE
Summary
Dynamic Senior Consultant with extensive experience, specializing in Salesforce and Certinia solutions and enterprise architecture. Proven track record in process improvement and client engagement, successfully enhancing operations for over 40 clients. Skilled in solution design, requirements analysis and effective communication, delivering strategic insights that drive project success and stakeholder satisfaction.
Overview
18
18
years of professional experience
4
4
Certification
Work History
Senior Consultant/Solution Architect/Project Manager
CLD Partners
05.2018 - Current
- Design and implement enterprise-level solutions for Salesforce, Certinia FFA, FFRM, OIM, and PSA. Improved processes for 20+ clients, and counting!
- Conduct requirements-gathering workshops and design sessions to align stakeholder objectives.
- Establish strong working relationships with internal teams and clients.
- Manage multiple client engagements simultaneously while meeting tight deadlines.
- Monitor project progress to ensure objectives are achieved on schedule.
- Deliver strategic insights on best practices for business operations.
- Provide technical guidance to support implementation of new programs.
Managing Consultant
NTT Data Inc. (Centerstance)
10.2012 - 05.2018
- Designed, estimated, implemented and documented custom Salesforce solutions, mainly integrations and automations. Interviewed internal candidates, solved resourcing issues, discussed team strategy. Accomplished tasks under a joint waterfall/agile methodology. Completed 20+ projects, some as part of a team and some individually. Mastered requirements gathering, implementation best practices and training for FFA and FFRM.
Senior/Staff Accountant (Internal)
Centerstance
05.2011 - 06.2013
Staff Accountant (Audit)
Voldal Wartelle & Co.
08.2007 - 08.2009
Education
Double Degree | BBA And Accounting
Gonzaga University
01.2006
Skills
- Successful project management
- Certinia product expertise
- Salesforce platform expertise
- Solution design and architecture
- Requirements analysis
- Critical thinking
- Effective communication
- Team leadership
- Change and risk management
- Data analysis and migration
- Training delivery
- Report writing
- Client engagement
- Process improvement
- Cross-functional collaboration
Certification
- Salesforce Sales Cloud
- Salesforce Administrator
- Salesforce Advanced Administrator
- Certinia Accounting Implementation Consultant
Volunteer Experience
Jesuit Volunteer Corp., Advocacy Minister, Aug 2006 to Aug 2007, Matt Talbot Center Seattle, WA
Affiliations
Mother, Wife, Daughter, Coach, Runner, Life-long Learner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
Software
Microsoft Excel
Microsoft Word
Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Company CultureCareer advancementWork-life balanceTimeline
Senior Consultant/Solution Architect/Project Manager
CLD Partners
05.2018 - Current
Managing Consultant
NTT Data Inc. (Centerstance)
10.2012 - 05.2018
Senior/Staff Accountant (Internal)
Centerstance
05.2011 - 06.2013
Staff Accountant (Audit)
Voldal Wartelle & Co.
08.2007 - 08.2009
Double Degree | BBA And Accounting
Gonzaga University
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