Yvonne Sullivan
Memphis
Summary
Dedicated professional with extensive experience in customer service and warehouse operations. Skilled in problem-solving, team collaboration, and inventory management, contributing to high customer satisfaction and organized workspaces.
Overview
44
44
years of professional experience
Work History
Backroom Coordinator
T J Maxx Store
Memphis
11.2025 - Current
- Organized backroom inventory to ensure efficient product accessibility.
- Assisted with merchandise processing and stock replenishment.
- Collaborated with team members to maintain clean and organized workspaces.
- Supported daily operations by accurately tracking incoming shipments.
Manager's Assistant
Bargain Hunt
Memphis, TN
04.2020 - 02.2025
- Coordinated daily operations to enhance team productivity and service quality.
- Managed inventory tracking systems to ensure accurate stock levels and timely replenishment.
- Assisted in training new staff on operational procedures and customer service standards.
- Streamlined communication between departments to improve workflow efficiency and response times.
Customer Service Representative
FedEx Corporation
Memphis, TN
08.1982 - 12.2013
- Provided exceptional customer support through effective communication and problem-solving skills.
- Resolved customer inquiries and complaints, ensuring high satisfaction levels.
- Trained new team members on company policies and customer service protocols.
- Streamlined order processing procedures to enhance efficiency and accuracy.
- Mentored junior representatives, fostering a collaborative team environment.
- Implemented process improvements that reduced response times for customer queries.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Carver High School /1974
Memphis, TNNo Degree - Business Administration And Management
U T Knoxville
Knoxville, TNSkills
- Shipping and receiving
- Sales floor support
- Warehouse operations
- Pallet jack operation
Timeline
Backroom Coordinator
T J Maxx Store
11.2025 - Current
Manager's Assistant
Bargain Hunt
04.2020 - 02.2025
Customer Service Representative
FedEx Corporation
08.1982 - 12.2013
High School Diploma -
Carver High School /1974
No Degree - Business Administration And Management
U T Knoxville