Zabubia Harper
Gallatin
Summary
Dynamic server with a proven track record at Jay Alexander, excelling in customer service and cash handling. Adept at enhancing guest experiences through effective communication and menu knowledge. Recognized for optimizing sales by promoting specialty items and implementing customer feedback to elevate service quality. Committed to maintaining a clean and organized dining environment.
Overview
2
2
years of professional experience
Work History
Server
Shoneys
Nashville
12.2024 - Current
- Provided excellent customer service in fast-paced dining environment.
- Assisted with food preparation and beverage service during busy shifts.
- Maintained cleanliness and organization of dining area and service stations.
- Communicated effectively with kitchen staff to ensure timely order delivery.
- Handled cash transactions and processed payments accurately at register.
- Collaborated with team members to support smooth restaurant operations.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Jay Alexander
Nashville
01.2024 - 12.2025
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Informed customers of daily specials and signature menu items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Implemented feedback from customers to improve service quality and menu offerings.
- Stayed informed about daily specials, new menu items, promotions.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Greeted guests and provided menus.
Education
High School Diploma -
Gallatin High School
Gallatin, TN05-2018
Skills
- Customer service
- Food preparation
- Beverage service
- Cash handling
- Order management
- Table setting
- Time management
- Table bussing
- Liquor, wine, and food service
Timeline
Server
Shoneys
12.2024 - Current
Server
Jay Alexander
01.2024 - 12.2025
High School Diploma -
Gallatin High School
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