Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zac Ilagan

Knoxville

Summary

Dedicated professional with a strong work ethic and a background in landscaping and retail. Successfully enhanced customer satisfaction at The UPS Store through exceptional service and problem-solving skills. Proficient in landscape maintenance and using hand tools, demonstrating flexibility and attention to detail in all tasks. Committed to delivering high-quality results.

Overview

3
3
years of professional experience

Work History

Landscaper

Self-employeed
05.2025 - Current

My brother and I recently started our landscaping business.

  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Cut trees and shrubs to shape and maintain landscape.

Retail Sales Associate

The UPS Store Inc.
06.2022 - 06.2025

During my time working at The UPS Store, I completed day-to-day tasks as a Retail Sales Associate. This involved extensive customer service. I would process shipments for customers, along with packaging their products in preparation for shipping. At this specific location, we were a third-party shipping operation for Powell Auctions and Case Antiques. Along with working up front, I would assist in receiving phone calls from customers who did their business through the UPS Store.

Education

Associate of Science - Business Management

Roane State Community College
Harriman, TN
05-2025

Skills

  • Strong work ethic
  • Heavy lifting
  • Flexible and adaptable
  • Using hand tools
  • Lawn care
  • Customer service
  • Physically fit
  • Landscape maintenance
  • Team collaboration
  • Problem-solving
  • Attention to detail

Timeline

Landscaper

Self-employeed
05.2025 - Current

Retail Sales Associate

The UPS Store Inc.
06.2022 - 06.2025

Associate of Science - Business Management

Roane State Community College
Zac Ilagan