Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Door-to-Door Sales Representative
Engage8Solutions
07.2024 - 12.2024
Conducted daily prospecting activities to identify potential new clients within assigned territories.
Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
Maximized efficiency in time management by strategically scheduling visits within geographical areas to minimize travel times between appointments.
Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
Commercial Lines Account Manager
Stein Insurance
03.2022 - 09.2022
Managed large commercial accounts portfolio, consistently exceeding performance targets in new business development and retention metrics.
Strengthened client relationships by providing regular updates on policy changes, industry trends, and risk mitigation strategies.
Maintained up-to-date knowledge of industry regulations, staying ahead of potential impacts on client policies.
Improved account retention rates with exceptional customer service skills and prompt issue resolution.
Coordinated cross-departmental efforts to resolve complex issues, ensuring a seamless experience for clients.
Grocery Clerk
Nick and Drew's Discount Foods
09.2018 - 03.2020
Collaborated with team members to meet daily objectives and maintain smooth store operations.
Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Pleasantly greeted customers and provided prompt and courteous service.
Assisted customers by finding items quickly to boost store satisfaction rates.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Groundskeeper
Forest Hills Golf And Country Club
03.2016 - 09.2018
Collaborated with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
Enhanced turf quality by implementing effective maintenance practices and providing appropriate nutrition.
Improved overall course aesthetics with careful pruning, shaping, and removal of trees and shrubs as needed.
Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, tees, and fairways.
Contributed to a sustainable golf environment with efficient water management practices such as irrigation scheduling and system maintenance.
Education
No Degree - Information Technology
Coursera
Online
12-2023
Skills
Objection handling
Persuasion techniques
Building rapport
Customer service
Customer relationship management
Follow-up skills
Negotiation
Teamwork and collaboration
Problem-solving
Certification
Goggle IT Support Professional
Timeline
Door-to-Door Sales Representative
Engage8Solutions
07.2024 - 12.2024
Commercial Lines Account Manager
Stein Insurance
03.2022 - 09.2022
Grocery Clerk
Nick and Drew's Discount Foods
09.2018 - 03.2020
Groundskeeper
Forest Hills Golf And Country Club
03.2016 - 09.2018
No Degree - Information Technology
Coursera
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