While I may not have direct experience in customer service, I bring years of experience supporting clients in high-pressure, live environments as a sound engineer. In that role, I quickly learned that the key to a successful show isn’t just technical knowledge, it’s about making sure every artist feels heard, supported, and confident on stage. I’ve always prioritized communication, problem-solving, and teamwork to ensure each performance runs smoothly. That mindset carries over perfectly into any customer-facing role: listen actively, respond effectively, and do everything in your power to make the customer’s experience a successful one.