Zacharie Blackburn
Lewisburg
Summary
Detail-oriented professional with proven skills in customer service and equipment maintenance. Experienced in team collaboration and conflict resolution, dedicated to enhancing customer satisfaction and streamlining processes.
Overview
3
3
years of professional experience
Work History
Lot Associate
Home Depot
Massena
11.2024 - 11.2025
- Loaded and unloaded merchandise from delivery trucks to ensure timely product availability.
- Escorted customers through parking lot, assisting with transporting and loading merchandise into vehicles to enhance customer satisfaction.
- Operated equipment for moving heavy items safely across the lot.
- Maintained cleanliness and organization of the lot and entrance areas.
- Performed routine maintenance on equipment used in the parking lot such as snow blowers, brooms, and shovels.
- Collaborated with team members to streamline customer service processes.
- Resolved customer complaints promptly and professionally.
- Provided product information to customers regarding features and uses.
Dishwasher
Brass Horse Pizzeria
Hogansburg
02.2025 - 10.2025
- Operated commercial dishwashing machines efficiently and safely.
- Maintained cleanliness of dishes and kitchen equipment throughout shifts.
- Sorted and stacked clean dishes for quick access by kitchen staff.
- Maintained readiness of dishware, glasses, and utensils by promptly scraping, washing, and restacking items for seamless access.
- Managed loading and unloading of dishware, ensuring efficient turnover during peak service times.
- Collaborated with team members to optimize dishwashing workflow, enhancing overall kitchen efficiency.
- Adhered to all health and safety regulations in food service operations.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Assisted kitchen team by removing waste and maintaining a tidy workspace.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Replaced clean utensils in designated storage bins to ensure quick access for kitchen staff.
- Hand-washed items unsuitable for machine washing.
Unarmed Security Officer
Akwesasne Mohawk Casino Resort
Hogansburg
11.2023 - 08.2024
- Monitored casino premises to ensure safety and security of guests and staff.
- Conducted regular patrols to detect and report suspicious activities or hazards.
- Maintained order during events and ensured compliance with regulations to enhance guest safety.
- Enforced property rules and policies to promote a safe environment for all visitors.
- Maintained accurate logs of daily activities, incidents, and observations for reporting purposes.
- Monitored entrances and exits to prevent unauthorized access.
- Enforced rules and regulations in a professional manner while interacting with guests and employees.
- Provided customer service assistance in resolving conflicts or disputes.
- Communicated with local law enforcement and emergency response services during emergencies to coordinate effective response.
Garden Center Associate
Lowe's
Potsdam
06.2022 - 09.2022
- Guided customers in plant selection and provided care information to enhance plant longevity.
- Maintained attractive plant displays and ensured product availability for optimal customer experience.
- Conducted regular maintenance of garden center, including watering, weeding, pruning, and fertilizing to promote plant health.
- Inspected plants for signs of disease or damage before sale.
- Stocked shelves with seasonal plants and garden products daily.
- Organized and restocked shelves to ensure a neat, presentable display area.
- Answered customer inquiries regarding product features and usage.
- Ensured a clean and safe shopping environment for customers.
- Loaded purchased items into customer vehicles to ensure smooth transactions.
Education
GED -
Massena High School
Massena, NY06-2026
Skills
- Lot inventory management
- Inventory management
- Customer service
- Equipment maintenance
- Attention to detail
- Physical stamina
- Technical aptitude
- Time management
- Team collaboration
- Conflict resolution
- Stress tolerance
- Punctuality
- Product knowledge
Timeline
Dishwasher
Brass Horse Pizzeria
02.2025 - 10.2025
Lot Associate
Home Depot
11.2024 - 11.2025
Unarmed Security Officer
Akwesasne Mohawk Casino Resort
11.2023 - 08.2024
Garden Center Associate
Lowe's
06.2022 - 09.2022
GED -
Massena High School