Zachary Griffin
Nashville
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
12
12
years of professional experience
Work History
ISP Manager
Fedex Ground
09.2022 - Current
- Oversee team of 40+ delivery drivers
- Service & Maintain fleet of 40+ vehicles
- Develop business relationship with Fedex Management
- Cut & build routes according to staffing and delivery needs
- Hire & Train new drivers
- Submit weekly payroll
ISP Assistant Manager
Fedex Ground
01.2022 - 09.2022
- Worked closely with the lead manager to fulfill business expectations
- Serviced a fleet of 40+ vehicles to uphold FedEx standards
- Build & cut routes according to staffing and delivery needs
- Schedule and plan drivers accordingly
- Quarterly inspect fleet for FedEx requirements
- Maintain a high daily service level
Driver
Fedex Ground
01.2021 - 01.2022
- Planned route and loaded truck in the morning
- Delivered 100-150 stops a day
- Obtained a strong relationship with customers on my route
- Maintained a clean appearance and efficient route system
Route Driver
Joffrey's Coffee & Tea
03.2019 - 01.2021
- Planned route for the day
- Loaded work van or box truck for that days delivery
- Upsell customers on products
- Service Par level customers with coffee & tea products
- Deliver coffee & tea throughout Disney parks
Driver
Fedex Ground
11.2018 - 02.2019
- Planned route and loaded truck in the morning
- Delivered 60-100 stops a day (Rural Area)
- Obtained a strong relationship with customers on my route
- Maintained a clean appearance and efficient route system
Merchandiser
Coca Cola
09.2017 - 10.2018
- Stocked Coca Cola products in grocery Stores
- Maintained a back stock of product and rotation was highly focused on
- Maintained good customer relations with management
- Order product to replenish
Cooler Delivery
Coca Cola
04.2017 - 09.2017
- Plan route for the day, prep coolers or delivery
- Interact with business owners to meet standards for delivery
- Plan routes accordingly to accomplish set amount of deliveries
Driver
Fedex Home Delivery
11.2016 - 03.2017
- Planned route and loaded truck in the morning
- Delivered 100-150 stops a day
- Obtained a strong relationship with customers on my route
- Maintained a clean appearance and efficient route system
Cooler Delivery
Coca Cola
04.2016 - 10.2016
- Plan route for the day, prep coolers or delivery
- Interact with business owners to meet standards for delivery
- Plan routes accordingly to accomplish set amount of deliveries
Merchandiser
Coca Cola
06.2013 - 04.2016
- Stocked Coca Cola products in grocery Stores
- Maintained a back stock of product and rotation was highly focused on
- Maintained good customer relations with management
- Order product to replenish
Education
AAS - Hospitality Management
Monroe Community College
01.2014
Skills
- Skilled in customer engagement
- Proficient in guest relations
- Strong work ethic
- Client support
- Effective team leadership
- Effective time management
- Strategic decision-making
Timeline
ISP Manager
Fedex Ground
09.2022 - Current
ISP Assistant Manager
Fedex Ground
01.2022 - 09.2022
Driver
Fedex Ground
01.2021 - 01.2022
Route Driver
Joffrey's Coffee & Tea
03.2019 - 01.2021
Driver
Fedex Ground
11.2018 - 02.2019
Merchandiser
Coca Cola
09.2017 - 10.2018
Cooler Delivery
Coca Cola
04.2017 - 09.2017
Driver
Fedex Home Delivery
11.2016 - 03.2017
Cooler Delivery
Coca Cola
04.2016 - 10.2016
Merchandiser
Coca Cola
06.2013 - 04.2016
AAS - Hospitality Management
Monroe Community College