Zachary Schmitz
Gallatin
Summary
Results-driven Day Manager with experience in the restaurant industry. Skilled in analytical thinking and maintaining calm under pressure, contributing to seamless operations and positive customer experiences. Ready to leverage problem-solving skills to enhance team performance.
Overview
4
4
years of professional experience
Work History
Server/ Day Manager
Keke's Breakfast Cafe
Gallatin
05.2024 - Current
- Second job in the restaurant industry, started as a server and progressed into becoming a corporate certified day manager at Keke's.
- Delivered exceptional customer service, fostering positive dining experiences.
- Executed opening and closing duties, including setup of dining area and supply restocking, ensuring smooth operations.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Facilitated onboarding for new servers through guidance and sharing of best practices, enhancing team integration.
Server
Cheddar's Scratch Kitchen
Hendersonville
12.2023 - 04.2024
- Provided excellent customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Gained experience in fast-paced restaurant environment, developing efficient service skills.
- Maintained cleanliness and organization of dining area and tables.
Warehouse Associate
Gap Warehouse
Gallatin
02.2022 - 12.2022
- Picked and prepared daily shipments in controlled atmosphere warehouse to ensure product integrity.
- Sorted and organized merchandise for efficient order fulfillment.
- Packed and labeled merchandise for efficient loading and timely shipment to customers.
Education
High School Diploma -
Liberty Creek High School
Gallatin, TN05-2024
IT Network Security/ Cybersecurity
Codeacademy
05-2026
Skills
- Customer service
- Excellent communication
- Problem resolution
- Analytical and critical thinking
- Calm under pressure
Languages
Spanish
Professional
French
Limited
Timeline
Server/ Day Manager
Keke's Breakfast Cafe
05.2024 - Current
Server
Cheddar's Scratch Kitchen
12.2023 - 04.2024
Warehouse Associate
Gap Warehouse
02.2022 - 12.2022
High School Diploma -
Liberty Creek High School
IT Network Security/ Cybersecurity
Codeacademy