Zachary Stults
Crossville
Summary
Seasoned Operations Manager and talented leader with 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Many years of customer service experience to maintain relationships with both suppliers and end users in the market. Experienced in Excel, Microsoft Word and Powerpoint, AS400, Markete and Gusto.
Overview
13
13
years of professional experience
Work History
Operations Manager
Selk Solutions LLC
03.2020 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Analyzed and reported on key performance metrics to senior management.
Department Lead
Crossville Incorporated
06.2016 - 03.2020
- Led team to achieve high performance standards through consistent coaching and feedback.
- Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
- Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Managed high-volume orders, maintaining accuracy, timeliness, and quality in a fast-paced environment.
- Reduced errors in order management by establishing quality control measures and providing staff training.
- Expedited order fulfillment with timely coordination between sales, production, and logistics teams.
Warehouse Associate
Crossville Incorporated
03.2012 - 06.2016
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Education
High School Diploma -
Clarkrange High School
Clarkrange05-2010
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Planning and implementation
- Staff training
- Strong organization
- Decision-making
- Records maintenance
Languages
English
Professional Working
Timeline
Operations Manager
Selk Solutions LLC
03.2020 - Current
Department Lead
Crossville Incorporated
06.2016 - 03.2020
Warehouse Associate
Crossville Incorporated
03.2012 - 06.2016
High School Diploma -
Clarkrange High School
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