Zebadiah Morris
Memphis
Summary
Efficient Express Service Technician known for high productivity and ability to complete tasks swiftly. Specialized in diagnostic tools, automotive repair, and customer service skills. Excel at problem-solving, communication, and time management to deliver exceptional service.
Overview
8
8
years of professional experience
Work History
Express Service Technician
Jim Keras Nissan Memphis
03.2022 - 09.2024
- Conducted thorough multi-point inspections on vehicles, identifying necessary repairs or maintenance.
- Ensured accurate documentation of all services performed, maintaining comprehensive records for future reference.
- Performed routine maintenance tasks such as oil changes, tire rotations, and filter replacements with precision and care.
- Collaborated with team members to complete complex repairs, achieving high-quality results.
- Utilized advanced diagnostic equipment to accurately identify issues and determine appropriate solutions.
- Consistently exceeded productivity goals while maintaining strict adherence to quality standards in service delivery.
- Maintained a clean and organized work environment, adhering to safety standards and protocols.
- Adhered to manufacturer guidelines when performing repairs or installations on various makes and models of vehicles.
- Assisted in training new technicians, sharing expertise and best practices for efficient work performance.
- Supported a positive workplace culture through active collaboration, open communication, and shared responsibility among team members.
- Conducted multi-point inspections of customer vehicles to identify needed maintenance services and repairs.
- Maximized workflow efficiency by coordinating closely with parts department during repair process.
- Prioritized tasks effectively to ensure timely completion of all assigned responsibilities under tight deadlines.
- Stayed current on industry developments and latest technologies through continuous learning initiatives.
- Enhanced customer satisfaction by providing timely and efficient express services.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Cleaned automotive service bays and removed debris and Type to promote organized work environment.
Warehouse Lead
AutoZone Park Memphis
03.2017 - 10.2021
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Optimized space utilization within the warehouse by regularly reorganizing storage layouts based on inventory needs.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
Education
Aviation Matainence - Aviation
Aviation Institute of Maintenance
2025 Satellite Pointe 07-2025
Skills
- Vehicle inspections
- Mechanical aptitude
- Battery diagnostic
- Vehicle diagnostics
- Knowledgeable of tools and shop equipment
- Dependable
- Work well with others
Education and Training
true
Timeline
Express Service Technician
Jim Keras Nissan Memphis
03.2022 - 09.2024
Warehouse Lead
AutoZone Park Memphis
03.2017 - 10.2021
Aviation Matainence - Aviation
Aviation Institute of Maintenance
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