Summary
Overview
Work History
Education
Skills
Timeline
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Zemorria Barnes

Fulfillment Center (FC) Associate
Memphis

Summary

Experienced FC Associate with background in managing and executing tasks related to fulfillment center operations. Demonstrated skills in inventory control, quality assurance, process improvement and team leadership. Known for improving operational efficiency while maintaining safety standards. Consistently exceeded performance goals in previous roles.

Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours.

Overview

4
4
years of professional experience
2027
2027
years of post-secondary education

Work History

FC Associate

Amazon
07.2024 - Current
  • Complete shipping paperwork, attach appropriate labels and scan barcodes for tracking.
  • Receives merchandise into warehouse, relocate products using forklifts and pallet jacks and process and ship orders to customers with speed and precision.
  • Fulfill orders quickly to accomplish challenging daily objectives.
  • Use handheld scanners to key in data for packages.
  • Pick up heavy objects using proper lifting techniques to avoid personal injuries.
  • Work additional hours and shifts to meet tight deadlines during peak periods.
  • Clean and organize aisles, work stations, and floors to promote operational productivity.
  • Label boxes and place in outbound collection areas.

Cashier Team Lead

Walmart
05.2023 - 06.2024
  • Greeted customers and answered questions about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.


  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.
  • Conducted inventory audits to ensure accuracy of product levels in the register area.
  • Performed daily opening and closing procedures for the register area.
  • Monitored cashier performance, providing feedback as needed.
  • Managed scheduling, payroll, and time off requests for team members.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.

Manager's Assistant

Slim and Husky’s
03.2021 - 01.2023
  • Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
  • Prepared ingredients for cooking including portioning, chopping, and storing food before use.
  • Checked temperatures of freezers, refrigerators and heated ovens to ensure proper functioning.
  • Stocked service stations with food items such as condiments, salads, desserts, and beverages.
  • Cooked a variety of foods according to customer orders or supervisors' instructions.
  • Ensured that all health regulations regarding food handling were followed during preparation process.
  • Kept track of supplies used in the kitchen to ensure restocking when necessary.
  • Maintained cleanliness of floors in the kitchen area throughout shift.
  • Performed additional tasks assigned by chef or supervisor.
  • Created a comprehensive database of contacts to ensure quick access to client information.
  • Processed invoices, purchase orders and expense reports in accordance with company policy.
  • Reviewed emails daily to prioritize tasks for the manager's attention.
  • Greeted visitors in a professional manner and directed them to appropriate staff members.
  • Conducted inside training sessions to educate employees on products and company policies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

BBA - Business Administration And Management

Tennessee State University
Nashville, TN
05-2026

Skills

Workplace organization

Teamwork and collaboration

Exceptional time management skills

Excellent communication

Active listener

Relationship building

Timeline

FC Associate

Amazon
07.2024 - Current

Cashier Team Lead

Walmart
05.2023 - 06.2024

Manager's Assistant

Slim and Husky’s
03.2021 - 01.2023

BBA - Business Administration And Management

Tennessee State University
Zemorria BarnesFulfillment Center (FC) Associate