Zermin Khayoom
Chennai
Summary
Goal-oriented Inside Sales Manager dedicated to building successful teams focused on surpassing profit goals. Seasoned professional with expertise in revenue forecasting and strategic planning. Leader with focus on propelling revenue growth.
Overview
7
7
years of professional experience
Work History
Lead - Inside Sales
Freshworks
03.2023 - Current
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Secured new accounts by strategically pursuing leads, generating over $10,000 in revenue monthly.
- Managed more than 15 sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
Associate Sales Lead
Freshworks
01.2022 - 03.2023
- As an Associate Sales lead, I was given a team to handle and I was expected to carry an individual quota along with a team target
- As a first time lead, I trained new members of the team, coached and mentored the team for maximum performance
- Achieved or exceeded company-defined sales quotas.
Senior Account Executive
Freshworks
03.2021 - 12.2021
- Engage with C level executives across industries for all cloud platforms like Sales, Service, Marketing, etc and become their Trusted Advisor
• Help develop and execute a territory business plan, and build targeted account plans across key verticals, resulting in a robust pipeline
• Achieve monthly quotas of qualified opportunities and closed business
• Manage multiple opportunities through the entire cycle simultaneously, working with cross-functional teams as necessary, and serve as the primary customer contact for all adoption-related activities
• Responsible for producing incremental revenue by building customer plans, developing marketing strategies and penetrating various level of customer management
Account Executive
Freshworks
02.2019 - 03.2021
Business Development Executive
Notion Press
02.2018 - 02.2019
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Developed and maintained strong working relationships with professionals within assigned territory.
Education
MBA - Executive MBA in Leadership And Marketing
NMIMS
Mumbai10.2023
Master of Science - Construction Management
SASTRA University
Tamil Nadu06.2018
Skills
- Leadership and Mentoring
- Pipeline Management
- Sales strategy development
- Data-driven decision-making
- Objection Handling
Timeline
Lead - Inside Sales
Freshworks
03.2023 - Current
Associate Sales Lead
Freshworks
01.2022 - 03.2023
Senior Account Executive
Freshworks
03.2021 - 12.2021
Account Executive
Freshworks
02.2019 - 03.2021
Business Development Executive
Notion Press
02.2018 - 02.2019
MBA - Executive MBA in Leadership And Marketing
NMIMS
Master of Science - Construction Management
SASTRA University
Similar Profiles
Sanjeev Xavier JosephSanjeev Xavier Joseph
Lead Program Manager - Customer Support at FreshworksLead Program Manager - Customer Support at Freshworks
Manoj Shankar G AManoj Shankar G A
Senior & Lead Account Executive at FreshworksSenior & Lead Account Executive at Freshworks
Veeraraghavan VVeeraraghavan V
Solutions Engineer at FreshworksSolutions Engineer at Freshworks