Zoe Gale
Antioch
Summary
Artistic, energetic, and cheerful individual who values quality above all else. Over 5 years of work experience and well-trained in customer service, delivery procedures, employee training, and quality control. Strives to make the workplace a welcoming environment for everyone while adding a bit of creative flair.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager on Duty
Tiff’s Treats
09.2021 - Current
- Open/close shop, setting up the following shift for success
- Keep track of & bake all daily orders
- Route delivery routes for drivers
- Customer service (in person/over phone)
- Work front of shop and POS
- Inventory counts
- Make executive decisions
- Communicate with partnered courier services
- Was promoted from Delivery Driver to Manager On Duty in September 2021
Delivery Driver
Tiff’s Treats
09.2020 - Current
- Bake and deliver orders in a timely manner
- Work front of shop
- Help other locations during busy hours
- Communicate with customers to ensure the best delivery experience possible
- Completed rush deliveries on tight timetables
- Problem solving
Staff Member
Krispy Kreme
05.2019 - 02.2020
- Work drive-through and front of store
- Close store
- Clean & organize back of store
- Decorate & process donuts
- Run errands for management
Line Worker
Cafe Zupas
03.2018 - 06.2018
- Make and serve salads, sandwiches, and soups
- Work register
- Work/clean lobby
- Clean appliances
- Close restaurant
Education
Trade school - Floral Design
Nashville Flower Market
Nashville, TN04.2025
High school or equivalent - Visual Arts
Nashville School Of The Arts
Nashville, TN05.2020
Skills
- Customer Service
- Staff Training
- Policy Enforcement
- Driving
- Delivery Logging
- POS
- Quality Control
- Floral design
Certification
- Driver's License
Languages
English
Timeline
Manager on Duty
Tiff’s Treats
09.2021 - Current
Delivery Driver
Tiff’s Treats
09.2020 - Current
Staff Member
Krispy Kreme
05.2019 - 02.2020
Line Worker
Cafe Zupas
03.2018 - 06.2018
High school or equivalent - Visual Arts
Nashville School Of The Arts
Trade school - Floral Design
Nashville Flower Market
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