Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zoe Zalsman

Troy

Summary

Dynamic and detail-oriented professional with experience at Xtreme Fitness Center, excelling in customer service and appointment scheduling. Proven ability to foster positive relationships while maintaining a clean and organized environment. Strong problem-solving skills and proficiency in gym management software enhance operational efficiency and member satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Office Receptionist

Xtreme Fitness Center
03.2025 - Current
  • Managed front desk operations, ensuring efficient check-in and check-out processes for members.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Scheduled appointments and coordinated class registrations using gym management software.
  • Maintained cleanliness and organization of reception area to enhance member experience.
  • Assisted in processing membership renewals and payments accurately and efficiently.
  • Collaborated with fitness staff to promote new programs and events to members.
  • Developed a welcoming environment, fostering positive relationships with members and guests.

Head Custodian

City Of Union City
10.2023 - 09.2024
  • Maintained cleanliness of facilities by performing routine cleaning tasks and adhering to safety protocols.
  • Assisted in inventory management, ensuring adequate supply levels of cleaning materials and tools.
  • Collaborated with team members to implement efficient cleaning schedules and procedures.
  • Operated cleaning equipment safely while learning proper maintenance techniques for longevity.

Education

High School Diploma -

Gateway Christian High School
Memphis, TN

No Degree - Medical Coding

Dyersburg State Community College
Dyersburg, TN
05-2027

Skills

  • Telephone skills
  • Appointment scheduling
  • Verbal and written communication
  • Listening skills
  • Positive attitude
  • Problem-solving
  • Attention to detail
  • Multitasking and organization
  • Cleaning and sanitizing
  • HIPAA regulations
  • Computer skills
  • HIPAA compliance
  • ICD-10 coding

Certification

  • CMAA - Certified Medical Administrative Assistant

Timeline

Front Office Receptionist

Xtreme Fitness Center
03.2025 - Current

Head Custodian

City Of Union City
10.2023 - 09.2024

High School Diploma -

Gateway Christian High School

No Degree - Medical Coding

Dyersburg State Community College

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Zoe Zalsman