Zsauvett Henderson
Memphis
Summary
Dynamic Executive Chef with a proven track record at The Heritage at Irene Woods, excelling in menu development and team leadership. Enhanced customer satisfaction through innovative menu creation and effective training programs, while maintaining strict food safety standards. Committed to operational excellence and fostering a collaborative kitchen environment.
Culinary professional with solid track record in creating exceptional dining experiences and managing high-volume kitchens. Adept at developing innovative menus and ensuring seamless kitchen operations. Known for collaborative approach and adaptability to dynamic environments, consistently delivering high-quality results.
Overview
18
18
years of professional experience
Work History
Executive Chef
The Heritage at Irene Woods
11.2023 - Current
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
Logistics Planner
Milwaukee Tool
06.2021 - 11.2023
- Developed risk mitigation strategies for transportation routes susceptible to disruption from weather or geopolitical factors.
- Collaborated closely with warehousing teams to optimize space utilization, improving storage capacity without increasing overhead costs.
- Collaborated with sales, marketing, manufacturing, and finance departments to align logistical strategies with overall business objectives.
- Improved order fulfillment rates by streamlining warehouse processes and enhancing communication between departments.
- Implemented a robust demand planning process to forecast customer needs accurately and reduce stockouts.
Cook
The Heritage at Irene Woods
12.2019 - 06.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Sous Chef
Brookdale Senior Living Facility
08.2016 - 12.2019
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
Team Lead
Technicolor
08.2007 - 08.2016
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Education
High School Diploma -
White Station High School
Memphis, TNAssociate of Applied Science - Culinary Arts And Restaurant Management
L’ecole Culinaire
Cordova, TN04-2016
Skills
- Food safety
- Menu planning
- Cost control
- Menu development
- Strong work ethic
- Hospitality service expertise
- ServSafe certification
- Team leadership
- Hiring, training, and development
- Inventory control
- Kitchen management
- Safe food handling
- Operations management
Timeline
Executive Chef
The Heritage at Irene Woods
11.2023 - Current
Logistics Planner
Milwaukee Tool
06.2021 - 11.2023
Cook
The Heritage at Irene Woods
12.2019 - 06.2021
Sous Chef
Brookdale Senior Living Facility
08.2016 - 12.2019
Team Lead
Technicolor
08.2007 - 08.2016
High School Diploma -
White Station High School
Associate of Applied Science - Culinary Arts And Restaurant Management
L’ecole Culinaire
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