Stacey Leverette
Memphis
Summary
Accomplished Warehouse Logistic Associate at Pfizer Pharmaceutical Company, I leveraged leadership qualities and complex problem-solving skills to enhance customer satisfaction and streamline inventory management. My proactive approach in quality assurance and safety at Nissan North America, Inc. significantly reduced defect rates, embodying a commitment to excellence and efficiency.
Overview
22
22
years of professional experience
Work History
Warehouse Logistic Associate
Pfizer Pharmaceutical Company
01.2022 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Supply Inventory Clerk 1 and 2
USA Health University Hospital
02.2023 - 09.2023
- Maintained inventory count, tracked usage, and documented variances.
- Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
- Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.
- Completed physical inventory counts each day.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Kept detailed records of damaged or defective products, ensuring timely returns or disposals as needed.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Improved order fulfillment times with efficient picking, packing, and shipping processes.
Medical Courier
Independent Employer
05.2022 - 11.2022
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Minimized errors in specimen handling by adhering to established guidelines for labeling, packaging, and temperature control requirements.
Warehouse Associate
FedEx Supply Chain
05.2021 - 11.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Production Technician
Volkswagen Chattanooga
11.2020 - 04.2021
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Increased workplace safety, conducting thorough hazard assessments and implementing corrective actions.
- Reduced machine downtime by implementing preventive maintenance procedures and regular inspections.
- Executed continuous improvement initiatives to streamline production processes.
- Implemented continuous improvement initiatives to optimize production workflows, eliminate waste, and enhance overall performance.
Product Quality Assurance Technician
Nissan North America, Inc.
02.2003 - 11.2020
- Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
- Performed thorough inspections of incoming materials and outgoing products.
- Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
- Inspected finished products for overall quality and adherence to nissan specifications.
- Reduced customer complaints with proactive identification of potential issues during routine testing procedures.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Adjusted, repaired and replaced defective parts and materials.
- Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
- Provided training on quality assurance best practices for new employees, fostering a culture of excellence within the organization.
- Conducted routine internal audits, ensuring that all departments adhered to established company policies and procedures related to product quality.
Education
Computer Courses - Computer Courses
Holmes Community College
Ridgeland, MS02-2010
Associate of Science - Computer Science
Jones County Junior College
Ellisville, MS08-1989
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Workplace safety
- Complex Problem-solving
- Decision-making
- Product knowledge
- New hire training
- Management support
- Order fulfillment
Timeline
Supply Inventory Clerk 1 and 2
USA Health University Hospital
02.2023 - 09.2023
Medical Courier
Independent Employer
05.2022 - 11.2022
Warehouse Logistic Associate
Pfizer Pharmaceutical Company
01.2022 - Current
Warehouse Associate
FedEx Supply Chain
05.2021 - 11.2021
Production Technician
Volkswagen Chattanooga
11.2020 - 04.2021
Product Quality Assurance Technician
Nissan North America, Inc.
02.2003 - 11.2020
Computer Courses - Computer Courses
Holmes Community College
Associate of Science - Computer Science
Jones County Junior College
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