Stacey Leverette
Memphis
Summary
Accomplished Warehouse Logistic Associate at Pfizer Pharmaceutical Company, I leveraged leadership qualities and complex problem-solving skills to enhance customer satisfaction and streamline inventory management. My proactive approach in quality assurance and safety at Nissan North America, Inc. significantly reduced defect rates, embodying a commitment to excellence and efficiency.
Overview
28
28
years of professional experience
Work History
Warehouse Logistic Associate
Pfizer Pharmaceutical Company
01.2022 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Medical Courier
Independent Employer
05.2022 - 11.2022
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Minimized errors in specimen handling by adhering to established guidelines for labeling, packaging, and temperature control requirements.
Production Technician
Volkswagen Chattanooga
11.2020 - 04.2021
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Increased workplace safety, conducting thorough hazard assessments and implementing corrective actions.
- Reduced machine downtime by implementing preventive maintenance procedures and regular inspections.
- Executed continuous improvement initiatives to streamline production processes.
- Implemented continuous improvement initiatives to optimize production workflows, eliminate waste, and enhance overall performance.
Product Quality Assurance Technician
Nissan North America, Inc.
02.2003 - 11.2020
- Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
- Performed thorough inspections of incoming materials and outgoing products.
- Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
- Inspected finished products for overall quality and adherence to nissan specifications.
- Reduced customer complaints with proactive identification of potential issues during routine testing procedures.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Adjusted, repaired and replaced defective parts and materials.
- Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
- Provided training on quality assurance best practices for new employees, fostering a culture of excellence within the organization.
- Conducted routine internal audits, ensuring that all departments adhered to established company policies and procedures related to product quality.
GROUP LEADER
SUNBEAM HOUSEHOLD PRODUCTS
04.1997 - 02.2003
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Monitored team performance to identify productivity improvement opportunities.
Education
Computer Courses - Computer Courses
Holmes Community College
02-2010
Associate of Science - Computer Science
Jones County Junior College
08-1989
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Workplace safety
- Complex Problem-solving
- Decision-making
- Product knowledge
- New hire training
- Management support
- Order fulfillment
Timeline
Medical Courier
Independent Employer
05.2022 - 11.2022
Warehouse Logistic Associate
Pfizer Pharmaceutical Company
01.2022 - Current
Production Technician
Volkswagen Chattanooga
11.2020 - 04.2021
Product Quality Assurance Technician
Nissan North America, Inc.
02.2003 - 11.2020
GROUP LEADER
SUNBEAM HOUSEHOLD PRODUCTS
04.1997 - 02.2003
Associate of Science - Computer Science
Jones County Junior College
Computer Courses - Computer Courses
Holmes Community College
Similar Profiles
ANGELA WEAVER-SMITHANGELA WEAVER-SMITH
SENIOR LOGISTIC ASSOCIATE at PFIZER PHARMACEUTICAL COMPANYSENIOR LOGISTIC ASSOCIATE at PFIZER PHARMACEUTICAL COMPANY
Stacey LeveretteStacey Leverette
Warehouse Logistic Associate at Pfizer Pharmaceutical CompanyWarehouse Logistic Associate at Pfizer Pharmaceutical Company
Zaqueisha ArmstrongZaqueisha Armstrong
Production Operations Associate at Pfizer Pharmaceutical CompanyProduction Operations Associate at Pfizer Pharmaceutical Company