Telecommunicator
Sumner County Emergency Communications
04.2021 - Current
- Handled high-pressure situations calmly and professionally, managed multiple calls simultaneously during peak hours.
- Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
- Coordinated resources effectively during natural disasters, ensuring swift aid delivery to impacted communities.
- Calmed callers in distress, gathering vital information for emergency response teams.