Amel Jalloul
Sousse
Summary
Accomplished Information Technology Project Manager and Strategy Consultant with a proven track record at ComptaSmart and other leading organizations. Expert in IT infrastructure management and organizational development, demonstrated through successful project deliveries and strategic initiatives. Skilled in fostering team coordination and critical thinking, consistently achieving beyond set goals.
Overview
11
11
years of professional experience
Work History
Information Technology Project Manager
ComptaSmart
12.2023 - 03.2024
- Interviewed, hired and trained staff, leading performance reviews, and offering constructive feedback.
- Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery and endpoint protection.
- Reviewed and assessed architecture design, implementation, testing, and deployment needs to identify project requirements and costs.
- Delivered effective integrations of warehouse management system software applications to centrally manage tasks.
Sales Representative
Movinga
02.2023 - 03.2023
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Political and Strategic Advisor
Tunisian Association for Public Policy Development
01.2023 - 03.2023
- Collaborated with cross-functional teams to implement strategic initiatives, improving overall company performance.
- Led workshops and training sessions on strategy development for management teams, enhancing their capabilities in delivering long-term goals.
- Contributed expertise towards crafting grant applications for funding opportunities that supported organizational growth efforts.
- Conducted thorough market research to identify untapped opportunities for business expansion.
Project Coordinator
Maghreb Institute of Sustainable Development IMDED
04.2022 - 03.2023
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Political and Strategic Advisor
Jaouhar Ben Mbarek ( Tunisian Politician )
02.2017 - 03.2023
- Analysis of political and legal situations
- In-depth, detailed, methodical, and intuitive analysis
- Proposing all possible scenarios and preparing reactive plans for each
- Provided consistent advice in all political movements created
Sales Representative
Organidem
12.2022 - 01.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Dept Collector
Venturis
10.2020 - 12.2020
- Proceed with debt collection amicably or through legal action
Strategy and Performance Consultant.
Fund for Loans and Support to Local Authorities
02.2019 - 11.2019
- Evaluation of the Urban Development and Local Governance Program (UDLGP) funded by the World Bank in terms of management and performance
Accounting Assistant
Amamou and Seddik Accounting Firm
01.2015 - 04.2015
- Legal constitution of Tunisian companies
Customer Advisor
Teleperformance
03.2013 - 10.2013
- Remote assistance for all Orange products
Education
High Level - Political Science And Government
Jaouhar Ben Mbarek (Politician)
Tunis, Tunisia03-2023
Master of Science - Enterpreneurship And Innovative Activities in RA
Tunisian Business School
Tunisia 09-2018
Master of Science - Regional Development Advisor
Tunisian Business School
TunisiaMaster of Science - Regional Development Advisor
Tunisian Business School
Tunis02-2020
Bachelor of Science - Accounting
Institute of Higher Commercial Studies
Sousse 07-2015
Skills
- Boxer
- IT infrastructure management
- Customer service
- Organizational development
- Detail-oriented
- Safety procedures
- Data interpretation
- Team coordination
- Software development life cycle
- Business analysis
Timeline
Information Technology Project Manager
ComptaSmart
12.2023 - 03.2024
Sales Representative
Movinga
02.2023 - 03.2023
Political and Strategic Advisor
Tunisian Association for Public Policy Development
01.2023 - 03.2023
Sales Representative
Organidem
12.2022 - 01.2023
Project Coordinator
Maghreb Institute of Sustainable Development IMDED
04.2022 - 03.2023
Dept Collector
Venturis
10.2020 - 12.2020
Strategy and Performance Consultant.
Fund for Loans and Support to Local Authorities
02.2019 - 11.2019
Political and Strategic Advisor
Jaouhar Ben Mbarek ( Tunisian Politician )
02.2017 - 03.2023
Accounting Assistant
Amamou and Seddik Accounting Firm
01.2015 - 04.2015
Customer Advisor
Teleperformance
03.2013 - 10.2013
High Level - Political Science And Government
Jaouhar Ben Mbarek (Politician)
Master of Science - Enterpreneurship And Innovative Activities in RA
Tunisian Business School
Master of Science - Regional Development Advisor
Tunisian Business School
Master of Science - Regional Development Advisor
Tunisian Business School
Bachelor of Science - Accounting
Institute of Higher Commercial Studies
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