Andrew Ethridge

• Improved inventory management by organizing and maintaining parts storage areas.
• Expedited order processing for increased efficiency with accurate documentation and timely communication.
• Enhanced customer satisfaction by providing prompt, courteous service when delivering parts.
• Streamlined workflow, coordinated with technicians to ensure timely delivery of necessary parts.
• Taking initiative in other areas of the Parts Department/ Warehouse.
• Taking weekly counts of parts needing to be ordered.
• Communicating with Customer Service Champions and Technicians when parts are received in for all jobs.
• Contributed to a safe working environment by adhering to established safety protocols during the handling and transport of parts.
• Resolved discrepancies between invoices and received goods.
• Manage the removal of past date parts in inventory.
• Transferring of parts from branch to branch, van to van and stock to van.
• In charge of daily UPS Sales Orders to customers, Delivery's and Work Orders to Technicians.
• Participated in the training of new employees.
• Record keeping of all invoices, jobs and sales orders.

• Responsible for maintaining high level of inventory accuracy and integrity.
• Manage procedures, standard costing, control and analysis of inventory movement, and financial statement analysis
• Completed daily cycle counts to maintain accuracy of records.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
• Cross-trained existing employees to maximize team agility and performance.
• Assist at Driver Check In weekly.
• Receive and Transfer Purchase Orders from stocked product into cooler and freezer.
• Coordinated recall or market withdrawal activities as necessary.
• Traced item history to determine reason for discrepancies between inventory and stock control records.
• Processed damaged goods and completed damaged, donation and shrink inventory paperwork.

• Followed all work orders and specifications to determine which machines and equipment required replacement, repair or maintenance.
• Maintained close relationships with outside vendors.
• Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction.
• Studied system requirements to order components and parts and perform acceptance tests.
• Examined alarm systems and monitors to meet fire marshal standards and safeguard personnel.
• Inspected fire extinguisher equipment on state-mandated schedule.
• Reviewed blueprints and specifications to identify most effective ways to approach projects.
• Maintained best-in-class standards for individualized care in 190 bed unit by continuously checking in with patients and families and quickly providing help where it was needed.
• Increased customer satisfaction by resolving any internal house issues.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.

• Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
• Maintained excellent customer service while in customers family homes.
• Discuss sales with customers to better their HVAC service.
• Assembled auxiliary components to heating or cooling equipment, including air ducts, pipes, discharge valves and flues.
• Connected heating or air conditioning equipment to water, fuel or refrigerant sources to form complete circuits.
• Laid out and installed electrical connections and controls as part of HVAC systems.

Conduct daily counts on freezer, cooler and dry goods.

Adjusting any positive or negative cases counted in slots.

Transfer any soon to be expiring dates from the cooler to the freezer to receive a longer shelf life.

Place on hold recall alerts or out of date product.

Gathering any returns to send back to Vendors.

Cover shifts needed in Driver Check In.

Cover employees time away at Will Call daily.

• Managed an inventory department of 3 employees.
• Assisted production team in SQF Level 3 certification.
• Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
• Analyzed account workload quantity, complexity and due dates to predict and prevent problems.
• Managed product quality to guarantee compliance with quality policies, procedures and systems.
• Discarded and rejected products, materials and equipment that did not meet specifications.
• Orchestrated efficient routing by producing accurate shipping documentation and package labels.
• Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
• Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.