Autumn Boggs
Benton
Summary
Dynamic and adaptable professional with a proven track record at the Department of Human Services, excelling in client engagement and communication. Skilled in Microsoft Office and office duties, I enhance service delivery and foster positive relationships, ensuring optimal client satisfaction and efficient operations.
Overview
17
17
years of professional experience
Work History
Eligibility Assistant
Department of Human Services
11.2022 - Current
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Understanding of EBMS, assisting with phone calls and being able to provide resources beyond DHS
Nursing Assistant
Bradley County Health Department
01.2008 - 11.2022
- Documented care actions by completing records and logs in medical software system.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
Medical Billing And Coding
University of Tennessee At Chattanooga
Chattanooga01-2022
Phlebotomy Certificate
Prepare To Care
Cleveland, TN01-2009
Associate of Applied Science - Medical Insurance
TN College of Applied Technology
Athens, Tn01-1999
Skills
- Microsoft office expertise
- Recordkeeping and data input
- Verbal communication
- Effective communication skills
- Telephone etiquette
- Interviewing
- Applicant engagement
- Appointment scheduling
- Eligibility procedures
Timeline
Eligibility Assistant
Department of Human Services
11.2022 - Current
Nursing Assistant
Bradley County Health Department
01.2008 - 11.2022
Medical Billing And Coding
University of Tennessee At Chattanooga
Phlebotomy Certificate
Prepare To Care
Associate of Applied Science - Medical Insurance
TN College of Applied Technology
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