Summary
Overview
Work History
Education
Skills
Timeline
Generic

A'Yannah Tate

Murfreesboro

Summary

Motivated and goal-oriented professional seeking to contribute to a loan collection call center through strong communication, problem-solving, and customer service skills. Able to engage effectively with individuals, manage high-volume interactions, and remain calm under pressure. Committed to learning industry regulations and collection best practices to support timely payment recovery while maintaining positive customer relationships. Adaptable and dependable, with a strong work ethic and focus on meeting performance targets, improving efficiency, and delivering results in a fast-paced environment.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

Old Navy
Murfreesboro
04.2026 - Current

Customer Service and Engagement

  • Treat all customers and employees with respect and help foster a positive work environment.
  • Educate customers on loyalty programs, enhancing customer retention.
  • Engage with customers through suggestive selling, increasing sales and service satisfaction.
  • Enhance the customer experience by utilizing all available omnichannel offerings.
  • Handle customer interactions and returns with professionalism, ensuring positive resolutions.

Performance and Accountability

  • Take ownership of personal goals that contribute to overall store performance and results.

Operational Support

  • Provide support across the sales floor, fitting room, cash wrap, and back-of-house functions as needed.
  • Maintain a neat, clean, and organized work area.
  • Execute operational processes effectively and efficiently.

Server/Bartender

Windy City Grille
Maryville
10.2021 - 11.2025
  • Greeted guests in a friendly, efficient manner to enhance first impressions.
  • Accurately took food and beverage orders from customers to minimize errors.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Delivered orders promptly, ensuring high levels of customer satisfaction during dining experience.
  • Processed payments using point-of-sale system and handled cash transactions securely.
  • Assisted in maintaining cleanliness of dining area and tables to uphold standards.

Front of House Team Member

Chick Fil A
Knoxville
06.2019 - 09.2020
  • Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
  • Greeted customers warmly, enhancing overall dining experience.
  • Operated cash register, processing customer transactions efficiently.
  • Resolved customer inquiries and concerns promptly, fostering trust and loyalty.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Consistently maintained professionalism under pressure during peak hours.
  • Maintained cleanliness and organization of dining area and service stations.

Education

High School Diploma -

Hardin Valley High School
Knoxville, TN
05-2021

Skills

  • Customer Service and Support
  • Effective Communication
  • Sales and Suggestive Selling
  • Product Knowledge
  • Problem Solving
  • Attention to Detail
  • Active Listening
  • Point-of-Sale Operations
  • Inventory Management
  • Visual Merchandising

Timeline

Retail Sales Associate

Old Navy
04.2026 - Current

Server/Bartender

Windy City Grille
10.2021 - 11.2025

Front of House Team Member

Chick Fil A
06.2019 - 09.2020

High School Diploma -

Hardin Valley High School
A'Yannah Tate