Ayuana Cage
Memphis
Summary
Dynamic sales professional with a proven track record at Divine Rags, excelling in upselling and exceptional customer service. Skilled in building rapport and identifying client needs, I consistently achieved sales goals while enhancing customer satisfaction. My expertise in retail merchandising and effective communication fosters strong relationships and drives revenue growth.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
30
30
years of professional experience
Work History
Sales Associate
The Peanut Shoppe
07.1996 - Current
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Manager
Divine Rags
04.2007 - 09.2010
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expain sales opportunities.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Education
High School Diploma -
Overton High School
Memphis, TNBachelor of Science -
Dillard University
New Orleans, LABachelor in Medical Laboratory Science -
University of Tennessee Health Science Center
Memphis, TNSkills
- Upselling
- Promotional support
- Retail loss prevention
- Verbal and written communication
- Retail merchandising expertise
- Sales expertise
- Hospitality and accommodation
- Money handling
- Building rapport
- Product recommendations
- Exceptional customer service
Timeline
Sales Manager
Divine Rags
04.2007 - 09.2010
Sales Associate
The Peanut Shoppe
07.1996 - Current
High School Diploma -
Overton High School
Bachelor of Science -
Dillard University
Bachelor in Medical Laboratory Science -
University of Tennessee Health Science Center