Brian Adkins
Kingsport
Summary
Accomplished case manager with extensive experience at the Department of Children Services, excelling in child abuse investigations and crisis intervention. Proven ability to collaborate effectively with multidisciplinary teams while ensuring policy compliance. Skilled in report writing and critical thinking, consistently achieving timely documentation and successful case outcomes.
Overview
20
20
years of professional experience
Work History
Case Manager 3
Department of Children Services
Johnson City
10.2020 - Current
- Investigated child abuse and neglect referrals to ensure child safety and welfare.
- Collected witness statements and relevant evidence to support case documentation and decision-making.
- Collaborated with law enforcement, child advocacy centers, and court officials to coordinate efforts.
- Documented accurate and timely case notes to maintain compliance with regulatory deadlines.
Case Manager
Frontier Health
Johnson City
06.2019 - 09.2020
- Case manager for adventure program at facility specializing in recovery for adolescents with substance abuse issues.
- Conducted crisis interventions, ensuring immediate emotional support for clients in distress.
- Performed assessments and designed tailored service plans for clients.
Loss Prevention and Safety Manager
Lowe's
Kingsport
05.2006 - 06.2019
- Led safety initiatives and loss prevention strategies through daily audits and mentorship of new hire LP managers.
- Conducted daily audits to identify and mitigate potential loss risks effectively.
- Trained new hire LP managers on compliance with safety protocols and loss prevention standards.
- Reviewed and approved district cases as internal captain before assigning to investigators.
Education
Master of Education - Student Service Cognitive
Liberty University
Lynchburg, VA12.2016
Bachelor of Science - Criminal Justice
West Virginia State University
Institute, WV05.2006
Skills
- case management
- crisis intervention
- child abuse investigation
- risk assessment
- needs analysis
- policy compliance
- report writing
- critical thinking
- decision-making
- time management
- team collaboration
- cultural competence
References
References provided upon request.
Timeline
Case Manager 3
Department of Children Services
10.2020 - Current
Case Manager
Frontier Health
06.2019 - 09.2020
Loss Prevention and Safety Manager
Lowe's
05.2006 - 06.2019
Master of Education - Student Service Cognitive
Liberty University
Bachelor of Science - Criminal Justice
West Virginia State University