Motivated individual with a strong drive and adaptability, seeking a future in an industry that prioritizes guest satisfaction and maintains excellent relationships with the community, employees, and peers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager (GM)
RaceTrac Petroleum, Inc.
08.2023 - 03.2025
Established strong relationships with key stakeholders such as suppliers, vendors, and customers to enhance business partnerships
Led a team of 10-15 employees, providing guidance, training, and support to ensure high levels of productivity and performance
Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
Developed and implemented strategic plans to drive business growth and increase profitability
Resolved customer complaints promptly and effectively to maintain high levels of customer satisfaction
Implemented new technologies or systems that improved operational efficiency
Streamlined workflow processes resulting in improved productivity
Managed and resolved conflicts among team members to maintain a positive work environment
Experience in inventory systems, P&L graphs for total store operation cost and revenue, scheduling for 10-15 employees, processing payroll, shrink report and investigation, and overall general process of daily business operation
Frozen Food Manager
Walmart
03.2023 - 08.2023
Managed frozen dairy department associates, planning schedules and designating tasks for multiple areas
Oversaw product reception and unloading procedures.
Created end caps for product launches and promotions.
Ensured rigorous observance of all temperature-related safety measures.
Instructed team on updated procedures and formulated strategy to maximize monthly sales.
Line Cook
Brinker International Inc
09.2022 - 03.2023
My responsibilities were to cook the food in my station, keep an eye on overall quality and make sure that every station was keeping up and not falling behind
Frozen Food Manager
Southeastern Grocers/ Winn Dixie
03.2022 - 08.2022
Conducted truck breakdowns, backstock duties, and adjusted counts.
Addressed and maintained diverse demands of departments.
Earned recognition from the District Manager for exceptional adaptability.
Wal-Mart Associate
Walmart
01.2021 - 12.2021
Managed frozen and dairy sections as stocker and inventory control associate.
Assisted customers while maintaining well-stocked shelves.
Coordinated with higher management as needed to sustain efficient shift operations.
Guided new hires through training process.
Executed unloading of trucks with electric equipment, ensuring accurate distribution.
Kitchen Staff
Target Hospitality
01.2020 - 04.2020
I was tasked with the prep of side items, dining room bar dishes, ice cream machine maintenance, serving dishes, cooking, unloading trucks as well as cleaning the dining room, bathrooms and dish pit while maintaining kitchen standards
My job was as a kitchen hand but I was quite often on the grill cooking dishes for our numerous guests
Wal-Mart Associate
Walmart
01.2019 - 11.2019
I worked in the meat and produce area as a stocker/inventory control associate
Usually, I was by myself and tasked with the inventorying of the meat department (sometimes the produce as well as bakery and deli)
The tasks most days would include labeling meat, stocking on the floor, markdowns, customer complaints and phone calls, cleaning, and ensuring that all rules and regulations were being followed
Cashier
Southeastern Grocers
08.2017 - 12.2018
Dealing with customers
Solving problems customers may have with prices
Being polite and maintaining a professional state in the face of conflict
Cashier
Five Guys
11.2016 - 07.2017
Taking orders
Cooking food
Training new cashiers
Cleaning store and restrooms
Education
High school diploma -
Skills
Food Handling
Produce Experience
Food Prep
Food Safety
Fast Food
Culinary Experience
Cashiering
Food Service
Kitchen Experience
Cooking
Commercial Cleaning
Merchandising
Scheduling
Payroll
Device management
Inventory management
People management
Customer service
Time management
Ability to multitask efficiently
Certification
Food Handler Certification
Desires
Love learning new things and gaining experience from situations I've never been in before
Want to grow in a company and ensure I do the best job possible, especially if it means jumping out of my comfort zone.
Personal Information
Work Permit: Authorized to work in the US for any employer
Skills And Qualities
A love and passion for my job no matter what it is
Quick learning, hard worker, and a desire to always do better than I did before
Always ready to be taught something new
Polite and very good at handling and deescalating situations that stem from an unhappy customer