Dasha Jeffery
Clarksville
Summary
Results-driven professional with a strong focus on problem identification and innovative thinking. Skilled in optimizing workflow processes and enhancing team collaboration to improve efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Problem Solver
Amazon
Clarksville, TN
08.2024 - Current
- Analyzed operational issues to identify root causes and implement effective solutions.
- Collaborated with cross-functional teams to optimize workflow processes and enhance efficiency.
- Utilized data-driven insights to recommend improvements in service delivery and customer satisfaction.
- Facilitated problem-solving workshops to foster team engagement and promote innovative thinking.
Teamlead
Electrolux
Springfield, Tn
02.2022 - 08.2024
- Directed team operations to optimize workflow efficiency and improve productivity.
- Mentored junior staff, fostering skill development and enhancing team performance.
- Implemented process improvements that reduced operational delays and increased output quality.
- Collaborated with cross-functional teams to align project goals with organizational objectives.
- Analyzed production metrics to identify trends and inform strategic decision-making processes.
- Trained new team members by relaying information on company procedures and safety requirements.
Cashier
Murphy USA
Clarksville, TN
01.2022 - 02.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer to ensure accountability and minimize discrepancies.
- Assisted customers with inquiries, providing exemplary service to enhance satisfaction.
- Managed inventory levels by restocking merchandise and organizing displays effectively.
- Resolved customer complaints promptly, maintaining a positive store environment.
Prep Cook
Bubbkoos
Clarksville, TN
01.2022 - 02.2022
- Prepared ingredients efficiently for menu items, ensuring freshness and quality
- Maintained cleanliness and organization of kitchen workspace to adhere to health standards
- Assisted chefs in executing daily specials, enhancing workflow and productivity
- Operated kitchen equipment safely, adhering to operational guidelines and protocols
- Monitored inventory levels, communicating needs for timely replenishment of supplies
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Team Leader
Daa Draexlmaier Automotive
Duncan, SC
03.2017 - 12.2021
- Led cross-functional teams to streamline production processes and enhance operational efficiency.
- Developed training programs for new employees to ensure safety compliance and skill proficiency.
- Implemented quality control measures resulting in reduced defects and improved product reliability.
- Coordinated workflow schedules to optimize resource allocation and minimize downtime.
- Assisted in recruitment to build team of top performers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.
Education
High School Diploma -
Boiling Springs High
Boiling Springs, SCSkills
- Problem identification
- Logical reasoning
- Creative solutions
- Innovative thinking
- Inventory tracking
- Pallet jack operation
Accomplishments
- Trained 6 new hires on sales and service techniques.
- Earned “lead cashier” award for being reliable and honeset.
- Resolved product issue through consumer testing.
Timeline
Problem Solver
Amazon
08.2024 - Current
Teamlead
Electrolux
02.2022 - 08.2024
Cashier
Murphy USA
01.2022 - 02.2022
Prep Cook
Bubbkoos
01.2022 - 02.2022
Team Leader
Daa Draexlmaier Automotive
03.2017 - 12.2021
High School Diploma -
Boiling Springs High