Summary
Overview
Work History
Education
Skills
Timeline
Generic
David Fite

David Fite

Hermitage

Summary

Proven track record in enhancing customer satisfaction and security at Rokeby Condominiums, demonstrating exceptional interpersonal and problem-solving skills. Achieved process improvement by identifying bottlenecks and implementing solutions in manufacturing. Excelled in training and supervising teams in test scoring. Skilled in client relations and communication. Adept at fostering positive experiences while maintaining privacy as a pastor and teacher.

Overview

29
29
years of professional experience

Work History

Doorman

Rokeby Condominiums
02.2012 - Current
  • Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
  • Enhanced building security by vigilantly monitoring entrance and exit points.
  • Responded to emergencies related to fire, flood, medical issues and intruders.
  • Offered personalized support for elderly and disabled residents, adapting services according to individual needs.

Doorman (Part-Time)

Rokeby Condominiums
08.2009 - 03.2012

See above.

Customer Service Representative

Permanent General
04.2010 - 10.2011
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
  • Handled escalated customer complaints effectively, leading to satisfactory resolutions for both the client and the company.

Freelance Writer/Temp Worker

Various Writing Clients/Express Services Inc
07.2008 - 08.2009

Worked various temp jobs for a few days at a time while doing ghostwriting and other freelance writing gigs.

Production Manager

Cerqa
08.2006 - 04.2008
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements.

Teacher

Eckington School
08.2005 - 01.2006
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Graded and evaluated student assignments, papers, and course work.

Training Manager

Measurement Incorporated
03.2001 - 07.2004

Trained and supervised employees to lead teams of readers who scored written responses to open-ended prompts in standardized tests.

Pastor

Macedonia FWB Church
08.1995 - 01.2001
  • Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.
  • Strengthened relationships between families by initiating regular events and workshops catered to their needs.

Education

Bachelor of Arts - Bible And Intercultural Studies

Welch College
Gallatin, TN

Bachelor of Divinity - Theology

University of London
London, U.K.

Postgraduate Certificate in Education - Education

Queens University Belfast
Belfast, U.K.

Skills

  • Client Relations: Able to meet people and put them at ease while making them feel heard
  • Communication: Able to communicate effectively with people of all ages and backgrounds, verbally and in writing
  • Interpersonal Skills: Able to engage people with warmth, compassion and empathy while exuding joy and openness
  • Problem-Solving: Able to identify and anticipate challenges and address them with strategies that comply with standards and protocols Able to learn skills and information quickly
  • Training: Able to train others according to their learning styles

Timeline

Doorman

Rokeby Condominiums
02.2012 - Current

Customer Service Representative

Permanent General
04.2010 - 10.2011

Doorman (Part-Time)

Rokeby Condominiums
08.2009 - 03.2012

Freelance Writer/Temp Worker

Various Writing Clients/Express Services Inc
07.2008 - 08.2009

Production Manager

Cerqa
08.2006 - 04.2008

Teacher

Eckington School
08.2005 - 01.2006

Training Manager

Measurement Incorporated
03.2001 - 07.2004

Pastor

Macedonia FWB Church
08.1995 - 01.2001

Bachelor of Arts - Bible And Intercultural Studies

Welch College

Bachelor of Divinity - Theology

University of London

Postgraduate Certificate in Education - Education

Queens University Belfast
David Fite