Summary
Overview
Work History
Education
Skills
Certification
Projectprofiles
technology
Timeline
Generic
Dinesh Chellappa

Dinesh Chellappa

Chennai

Summary

Experienced professional with 14+ years of expertise in managing large-scale traditional Waterfall and Scrum projects. Collaborates with cross-functional IT, SDLC, Agile, BA, and QA teams to ensure timely and cost-effective completion of project deliverables. Consistently achieves targeted results by applying project management best practices, technical proficiency, and business acumen. Provides end-to-end support for complex, mission-critical, multi-vendor environments. Strategic planner with exceptional communication, relationship management, analytical, and organizational skills. Proven track record as a Scrum Master, leading teams to develop high-quality software solutions within budget and on schedule. Well-versed in multiple Agile methodologies, stakeholder management, and sprint planning. Highly adept at managing complex projects with multiple deadlines. Seeking a career opportunity to showcase experience and skills while contributing significantly to the organization's mission and achieving personal and professional growth.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Scrum Master/Senior Project Lead

Valuemomentum Software Services Pvt Ltd.
03.2013 - Current
  • Responsibilities include mentoring and motivating teams, improving practices, ensuring development teams follow Scrum Framework values, facilitating meetings, and eliminating team impediments
  • Holding a strong knowledge and experience over Agile practices, SDLC and experience managing development teams


Technical Support Engineer

Comnet Solutions
11.2011 - 02.2013
  • Assist employees with changes to Administrator Accounts, Passwords and Domain Privileges in Active Directory as required
  • Experience supporting Windows 7, Citrix and installing and configuring desktop, laptops and Printers
  • Provided phone support and support through email to correctly identify, escalate, resolve or quantify and document the results for support issues

Service Desk Engineer

TeamLease Solutions
06.2010 - 11.2011
  • Assist employees with changes to Administrator Accounts, Passwords and Domain Privileges in Active Directory as required
  • Experience supporting Windows 7, Citrix and installing and configuring desktop, laptops and Printers
  • Provided phone support and support through email to correctly identify, escalate, resolve or quantify and document the results for support issues

Education

Bachelor of Science - Computer Applications

SRM College of Arts and Science

Higher Secondary School - Computer Science

St. Mary's Matriculation Higher secondary School

S.S.L.C - Maths and Science

St. Mary's Matriculation Higher secondary School

Skills

  • Agile Metrics Tracking
  • Project Management
  • Sprint Planning
  • SQL
  • Business analyst
  • API
  • Project Planning
  • Software Development Lifecycle
  • Stakeholder Management
  • Resource Allocation
  • Technical understanding
  • Web development technologies

Certification

  • ITIL
  • PSM I
  • PSPO I
  • Certified Business Analyst

Projectprofiles

  • Valuemomentum Software Services Pvt Ltd., Royal Sundaram Insurance, Scrum Master / Senior Project Lead, 10/01/20, Present, Mentoring and motivating teams, improving practices, ensuring development teams follow Scrum Framework values, facilitating meetings, and eliminating team impediments.
  • Valuemomentum Software Services Pvt Ltd., Royal Sundaram Insurance, Senior Business Analyst, 04/01/16, 09/30/20, Certified senior business analyst with more than 4+ years of experience which also includes client facing experience in strategic problem-solving and business analysis.
  • Valuemomentum Software Services Pvt Ltd., Royal Sundaram Insurance, Senior Support Engineer, 03/01/13, 03/31/16, Provide L2 support within TAT for all queries raised by end users through incident tracking system.
  • Comnet Solutions, Syntel Inc, Technical Support Engineer, 11/01/11, 02/28/13, Assist employees with changes to Administrator Accounts, Passwords and Domain Privileges in Active Directory as required.
  • TeamLease Solutions, WNS GLOBAL SERVICES, Service Desk Engineer, 06/01/10, 11/30/11, Assist employees with changes to Administrator Accounts, Passwords and Domain Privileges in Active Directory as required.

technology

Microsoft Azure, HTML, XML, SQL, PL/SQL, MS Access, Web Services, Eclipse, Unix, SQL Developer, Postman, MYSQL Workbench, Agile, Test Driven Development, SiteScope, Vantage, BMC Patrol, WatchDog, IT Service Manager, ALM, Azure Boards, Jira, Support Desk, HPK, SharePoint, OneNote, Windows 2000, 2003, 2008, Linux, Ubuntu, Windows XP, Windows 7

Timeline

Scrum Master/Senior Project Lead

Valuemomentum Software Services Pvt Ltd.
03.2013 - Current

Technical Support Engineer

Comnet Solutions
11.2011 - 02.2013

Service Desk Engineer

TeamLease Solutions
06.2010 - 11.2011

Higher Secondary School - Computer Science

St. Mary's Matriculation Higher secondary School

S.S.L.C - Maths and Science

St. Mary's Matriculation Higher secondary School
  • ITIL
  • PSM I
  • PSPO I
  • Certified Business Analyst

Bachelor of Science - Computer Applications

SRM College of Arts and Science
Dinesh Chellappa