Summary
Overview
Work History
Education
Skills
Timeline
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Emma Pepple

Andersonville

Summary

Dynamic professional with extensive experience as a Correctional Officer at Anderson County Sheriff's Office, adept in conflict resolution and inmate supervision. Proven track record in enhancing safety protocols and reducing contraband incidents through effective enforcement and training. Strong interpersonal skills foster positive relationships and collaboration within diverse teams.

Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with inmates and colleagues. Excellent command of detention center safety, security and emergency management protocols.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience

Work History

Correctional Officer

Anderson County Sheriff's Office
01.2023 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Completed intake paperwork, fingerprints, and searches.
  • Booked new inmates into facility and processed inmates for release.
  • Improved compliance with state and federal regulations by updating and enforcing facility policies.
  • Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
  • Enforced rules and regulations to maintain order among inmates.

Sales Coordinator

Bushwacker
09.2022 - 10.2023
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Organized promotional events and interacted with community to increase sales volume.

Account Sales Representative

Redbull
11.2018 - 09.2022
  • Developed and implemented sales strategies to increase revenue.
  • Developed targeted account strategies to achieve company sales goals and objectives.
  • Successfully managed a large portfolio of accounts, ensuring timely renewals and contract negotiations.
  • Participated in industry events and networking activities to expand professional network and generate leads.
  • Optimized territory routing for efficient time management while maximizing face-to-face client engagements regularly.
  • Developed positive relationships with management, customers and peers through exceptional interpersonal skills and demonstrated integrity.
  • Conducted market research to identify emerging trends, competitive analysis, and potential growth areas within the industry.
  • Provided ongoing support for existing clients, addressing concerns, resolving issues, and maintaining high levels of satisfaction.
  • Built strong relationships with clients through exceptional customer service and regular followups.

Education

GED -

University of Tennessee
Knoxville, TN
12-2022

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Inmate supervision
  • Correctional facility procedures
  • Restraint techniques
  • Safety and security enforcement
  • Self-defense tactics

Timeline

Correctional Officer

Anderson County Sheriff's Office
01.2023 - Current

Sales Coordinator

Bushwacker
09.2022 - 10.2023

Account Sales Representative

Redbull
11.2018 - 09.2022

GED -

University of Tennessee

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Emma Pepple