Reliable and organized candidate proficient at managing multiple priorities with a positive attitude. Eager to take on additional responsibilities to achieve team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Assembler
Akkodis
11.2024 - Current
Performed Machine Maintenance, hardware swaps including Graphic Processing Unit (GPU), Central Processing Unit (CPU), Hard Disk Drive (HDD), Solid Disk Drive (SDD), Mainboard, ICI Cable, Assembly Fan, and Accelerator
Executed Network Maintenance, component swaps including Optic, Battery, Rectifier, Switch, Rymden, High Voltage Card, and Switch Line Card; Clean Optic and Move Fiber
Conducted training with new Temporary Vendor Contract (TVCs) on Standard and ML Repairs
Worked closely with team members to efficiently complete tasks accurately
Assembled parts correctly according to the specifications to minimize quality issues
Tax Specialist
H&R Block
11.2023 - 04.2024
Prepared tax returns for individuals and small business with precision and efficiency
Conducted thorough tax research to ensure strict adherence to current tax regulations
HR Regional Center Coordinator
Amazon
08.2021 - 12.2022
Addressed and resolved escalated complaints related to policies and procedures
Maintained accurate payroll records
Identified reasons for employee terminations
Conducted training sessions to help employees gain job-specific skills and knowledge
Interim Labor Planning Analyst
Amazon
11.2020 - 08.2021
Created clear reports and presentations to show findings, assess risks, and suggest changes
Led quarterly risk audits in meetings to find areas that need improvement
Represented the organization at job fairs to share job opportunities and engage with the community
Staffing Administrator
Amazon
06.2019 - 11.2020
Administered background screenings
Conducted on-boarding sessions for new candidates
Managed staff and ensured all hiring documents were completed accurately
Education
Bachelor of Science - Film And Video Production
Middle Tennessee State University
Skills
Network Troubleshooting
Hardware Maintenance
Computer Hardware
ML Troubleshooting
Technical Support
Communication
Detail Oriented
Compliance
Certification
Google IT Support Professional Certificate, Coursera - In Progress