Heba Morise
Nashville
Summary
Professional grooming specialist with significant experience in delivering high-quality haircuts, shaves, and styling services. Strong focus on team collaboration and adapting to client needs. Skilled in modern and classic barbering techniques, maintaining sanitation standards, and providing exceptional customer service. Dependable and results-driven with passion for enhancing client satisfaction and fostering welcoming atmosphere.
Overview
8
8
years of professional experience
Work History
Eyebrow Threader
Queen Eyebrows Threading & Spa
02.2021 - Current
- Developed strong relationships with clients, fostering trust and loyalty through exceptional service delivery.
- Improved customer retention rates by offering personalized consultations to address individual needs and preferences.
- Addressed any concerns or issues raised by clients promptly and professionally, maintaining high levels of customer satisfaction.
- Developed loyal following of clients by providing high-quality services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Performed hair depilation to shape and define eyebrows.
- Maintained a professional appearance and demeanor while interacting with clients, reflecting the salon''s commitment to high-quality service delivery.
Eyebrow Threader
Beautiful Eyebrows Threading Spa
03.2017 - 01.2021
- Created unique looks matching individual client preferences and budgets.
- Followed strict safety standards to protect clients from injury or infection.
- Maintained a professional appearance and demeanor while interacting with clients, reflecting the salon''s commitment to high-quality service delivery.
- Ensured strict adherence to sanitation standards as per state regulations, safeguarding both staff and client health safety.
- Conducted in-depth consultations with clients to determine desired eyebrow shape and style, resulting in tailored services that met their expectations.
- Performed thorough aftercare instructions for clients, reducing potential complications post-threading treatment.
- Examined face to determine eyebrow shape.
Education
Bachelor of Social Work - Social Work
Faculty of Social Arts
Cairo, EgyptCosmetologist - Cosmetology
Tennessee College of Applied Technology
Nashville, TN10-2023
Skills
- Patience and empathy
- Client consultation
- Sanitation practices
- Appointment scheduling
- Eyebrow shaping
- Men and women haircuts
- Collaborative Teamwork
- Customer Engagement
- Problem-solving
- Hair coloring
- Facial hair removal
- Professionalism
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Eyebrow Threader
Queen Eyebrows Threading & Spa
02.2021 - Current
Eyebrow Threader
Beautiful Eyebrows Threading Spa
03.2017 - 01.2021
Bachelor of Social Work - Social Work
Faculty of Social Arts
Cosmetologist - Cosmetology
Tennessee College of Applied Technology
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