Jeff Dykes
Murfreesboro
Summary
Highly skilled and enthusiastic professional seeking a management position within the VA Healthcare System.I have more than 10 years of nursing experience including 4 years of management experience. Additionally, I have successfully led teams through more than 4 regulatory and accreditation surveys.
Overview
10
10
years of professional experience
Work History
Registered Nurse, Urgent Care Clinic
Alvin C. York VA Medical Center
08.2022 - Current
- Partner with physicians, nurse practitioners, and patient care techs to deliver high-quality care to veterans within an 8-bed urgent care clinic.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Director of Emergency Services
Tristar Southern Hills Medical Center (HCA)
09.2021 - 06.2022
- Oversight of a 23-bed Emergency Department with approximately 40,000 visits annually
- Led a stroke performance improvement project which resulted in door-to-needle improvements to less than 35 minutes on a goal of 60 minutes
- Developed a rapid retention program to re-engage nurse residents which resulted in the retention of all nine nurse residents during my tenure
- Partnered with executive leadership to improve throughput of low acuity patients from 129 minutes to 88 minutes
- Chartered a unit-based council to implement a shared governance model for the Emergency Department.
Director of 3rd Surgical
Tristar Southern Hills Medical Center (HCA)
01.2020 - 09.2021
- Oversight of a 25-bed medical/surgical unit including 45 employees consisting of registered nurses, patient care technicians, and unit secretaries
- Led a fall prevention initiative which yielded a 36% reduction in falls from 2019-2020
- Provided oversight for unit reduction of hospital acquired infections resulting in zero hospital acquired infections on unit for 2020 & 2021
- Implemented a unit-based council to transition the unit to a shared governance model resulting in a 16-point improvement in employee engagement
- Reduced vacancy rate from 18% to 6% in 2020
- 100% retention for all support staff during tenure
- RN turnover below benchmark at 13% for 2020.
Manager of Surgical Services
Tristar Southern Hills Medical Center (HCA)
07.2018 - 01.2020
- Responsible for the management of pre-admission testing, same-day surgery, and the post-anesthesia care unit
- Additionally served as the interim manager of sterile processing throughout this time
- Team lead on rollout of the enhanced surgical recovery pathway
- Responsible for building physician order-sets, developing the operational flow from physician's office to day-of surgery, and training staff on pathway
- Achieved adoption of pathway by General Surgery and Orthopedic service lines before advancing to Director of 3rd Surgical
- Reduced redundancy in the pre-op process to reduce average ready time from 55 minutes per patient to 35 minutes
- Implemented surgical boarding pass to reduce errors regarding missing or incorrect consents and History & Physical documentation
- The boarding pass effectively eliminated errors after roll-out
- Improved the process of pre-operative antibiotics administration resulting in a greater compliance with recommended therapeutic administration time prior to surgical incision and closure.
Registered Nurse, Intensive Care Unit
Ascension Saint Thomas West
08.2017 - 07.2018
- Handled ventilator support, feeding tubes and central lines.
- Assisted physicians with bedside procedures, ensuring accurate treatment administration and timely patient recovery.
- Demonstrated advanced critical thinking skills while managing complex clinical situations involving multiple organ systems failures in critically ill patients.
- Administered medications and treatments as prescribed by physicians.
House Supervisor/ICU RN
Tristar Southern Hills Medical Center (HCA)
02.2017 - 07.2018
- Responsible for daily operational management of nursing services
- Oversight of bed assignments and management for all inpatient units
- Ensured adequate staffing levels for each unit's population
- Rapid response team leader and recorder for any code blue scenarios
- Served as member on the Code Blue Committee which reviewed cases to improve quality in code management
- RN in a 16-bed Medical/Surgical Intensive Care Unit.
Registered Nurse, Emergency Department
Saint Thomas Rutherford Hospital
07.2015 - 08.2017
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Registered Nurse, Medical-Surgical Unit
VA Medical Center
07.2014 - 07.2015
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Provided health education to patients and families regarding discharge instructions and plans of care.
Rehabilitation Registered Nurse
Adams Place Rehab
01.2014 - 07.2014
- Collaborated with interdisciplinary teams for comprehensive patient care and improved treatment outcomes.
- Trained new nursing staff members in rehabilitation best practices, promoting consistency in patient care.
- Conducted community outreach events to educate the public on the importance of rehabilitation services and advocate for improved access to care.
- Managed caseload of diverse patients with various diagnoses, ensuring appropriate treatment plans were in place.
Education
Master of Science - Health Administration
Trevecca Nazarene University
Nashville, TN05.2021
Bachelor of Science - Nursing
Middle Tennessee State University
Murfreesboro, TN12.2013
Bachelor of Arts - Religion
Trevecca Nazarene University
Nashville, TN05.2007
Skills
3 years Experience within the VA
VA Aspiring Supervisor 2023 cohort graduate
4 years of management and supervisory experience
Team Lead through 4 regulatory accreditation surveys
Accomplishments
VA Aspiring Supervisor 2023 cohort graduate
VA Staffing Methodology Facility Expert Panelist 2023
HCA Leadership Academy Graduate 2019
HCA OR University Graduate 2018
Christian Education Award 2007
Greathouse Scholarship Award 2007
Timeline
Registered Nurse, Urgent Care Clinic
Alvin C. York VA Medical Center
08.2022 - Current
Director of Emergency Services
Tristar Southern Hills Medical Center (HCA)
09.2021 - 06.2022
Director of 3rd Surgical
Tristar Southern Hills Medical Center (HCA)
01.2020 - 09.2021
Manager of Surgical Services
Tristar Southern Hills Medical Center (HCA)
07.2018 - 01.2020
Registered Nurse, Intensive Care Unit
Ascension Saint Thomas West
08.2017 - 07.2018
House Supervisor/ICU RN
Tristar Southern Hills Medical Center (HCA)
02.2017 - 07.2018
Registered Nurse, Emergency Department
Saint Thomas Rutherford Hospital
07.2015 - 08.2017
Registered Nurse, Medical-Surgical Unit
VA Medical Center
07.2014 - 07.2015
Rehabilitation Registered Nurse
Adams Place Rehab
01.2014 - 07.2014
Master of Science - Health Administration
Trevecca Nazarene University
Bachelor of Science - Nursing
Middle Tennessee State University
Bachelor of Arts - Religion
Trevecca Nazarene University
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