Jegan Ramakrishnan
Assistant Manager - Business Development
Chennai
Summary
Professional in business development with track record in driving growth and fostering team collaboration. Skilled in strategic planning, market analysis, and client relationship management. Known for adaptability and delivering consistent results in dynamic environments. Reliable team player with focus on achieving organizational goals.
Overview
21
21
years of professional experience
2
2
Languages
Work History
Assistant Manager – Business Development
FORIN CONTAINER LINE PVT LTD (SKYWAYS GROUP)
04.2023 - Current
- Identifying potential clients through research, networking, and market analysis.
- Developing and maintaining strong relationships with existing clients, understanding their needs, and identifying opportunities for growth.
- Negotiating contracts, pricing, and service terms with clients.
- Staying informed about industry trends, market conditions, and competitor activities.
- Working closely with operations, pricing, and other teams to ensure seamless service delivery and client satisfaction.
- Participating in sales training and development programs to enhance skills and knowledge.
- Building and maintaining strong relationships with clients, carriers, and other stakeholders.
- Increased client base by identifying new business opportunities and establishing strategic partnerships.
- Improved client retention rates with exceptional customer service and relationship management skills.
Senior Executive – Operations (EXIM)
FORIN CONTAINER LINE PVT LTD (SKYWAYS GROUP)
02.2017 - Current
- Acted as the primary escalation point for all issues related to shipping lines, transporters, and CHAs, ensuring quick resolution and minimal disruption.
- Oversaw carrier bookings and booking release processes, resolving delays or discrepancies through effective coordination.
- Handled customer escalations regarding BL (Bill of Lading) draft approvals and ensured timely release to customers/carriers.
- Managed escalations related to nomination and free-hand shipments, coordinating with agents and stakeholders to resolve disputes or delays.
- Provided expert guidance on ocean freight operations, Bills of Lading, and export documentation to resolve customer and internal team queries.
- Addressed escalations concerning export documents such as GSP, COO, Health Certificates, Insurance, etc., ensuring compliance and accuracy.
- Investigated and resolved cost discrepancies, maintaining accurate job cost sheets for each shipment.
- Oversaw escalations in BL drafting and issuance, ensuring error-free documentation and timely delivery.
- Ensured accuracy and transparency in Daily Shipment Reports (DSR), addressing customer concerns on shipment status.
- Resolved escalations in import shipments including CAN process, manifest filing, and CFS movement, ensuring smooth clearance and delivery.
Senior Executive - Logistics
Smita Exports (P) Ltd, Chennai
07.2016 - 01.2017
- Manage all pre- and post-export formalities to ensure smooth execution of shipments.
- Coordinate with shipping lines, airlines, transporters, and CHAs for timely movement of cargo, and handle any operational escalations.
- Prepare and maintain contracts, invoices, delivery challans, letters, and other commercial documentation in compliance with export regulations.
- Ensure accuracy and timely preparation of Bills of Lading, ocean freight documents, and other export-related paperwork.
- Prepare and submit commission remittance documents to banks, resolving any discrepancies or compliance issues.
- Handle the preparation and submission of E-BRC (Export Realisation Certificates) for foreign remittances, coordinating with banks and customers for closure.
- Act as the escalation point for all shipment, documentation, and bank-related queries, ensuring quick resolution and minimal business disruption.
Sr. Executive - Operation / Documentation
Connect Cargo Private Ltd, Chennai
11.2014 - 06.2016
- Co ordination with Shipping lines ,Transporters , and CHA
- Handling various number of nomination shipments / Free hand Shipments
- Knowledge of Ocean Freight, Bill of Lading, Other Export Documents
- Knowledge of Export documents like GSP,COO,Health Certificate ,Insurance ,etc
- Co ordination with agents both for Nomination shipments.
- Maintenance of Job cost sheet for every Shipment
- Bill of Lading Drafting and issuance
- Maintenance of DSR for every customer
- Handling of Import shipments ( CAN process, Manifest ,CFS Movement etc )
Sr.Executive - Documentation
Sri Varu Impex & Logistics, Chennai
05.2010 - 12.2013
- Handled Pre & Post Export formalities
- Co ordination with shipping lines , Transporters , and CHA
- Maintenance of Contracts , Invoices , Delivery Chalans,Letters etc
- Knowledge of Ocean Freight, Bill of Lading, Other Export Documents
Executive
Zero base Business Systems & Solutions, Coimbatore
11.2004 - 05.2007
- Worked Site: Larsen & Toubro Ltd
- Provided basic computer support services
- Systematic documentation of manual data
Education
MCA - Computer Applications Development
Karpagam Arts & Science College
Coimbatore, TN 04.2001 -
Bachelor of Science - Chemistry
Vivekananda College
Madurai, TN 04.2001 -
High School Diploma -
Theni Kammavar Sangam Matric Hr Sec School
Theni, TN 04.2001 -
S.S.L.C - Science
Vivekananda Matric School
Kamayagoundanpatty, TN 04.2001 -
Skills
Business networking
Relationship management
Data analytics
CRM management
Client acquisition
Disclaimer
I hereby declare that the above-mentioned details are true to my knowledge. Place: Chennai Date: (R.JEGAN)
CAREER SUMMARY
Having 3+ years experience in Business Development & 10+ years Experience in Ocean Export & Import – Customer Service, Documentation, Operations & Escalation Handling
PERSONAL PROFILE
- Name: R.Jegan
- Father’s Name: K.Ramakrishnan
- Date of Birth: 11 – Nov – 1983
- Age: 42
- Sex: Male
- Current CTC : 7.80 Lacs
- Permanent Address: W15 , Vaikal street, Cumbum, Theni District, TN. India.
Timeline
Assistant Manager – Business Development
FORIN CONTAINER LINE PVT LTD (SKYWAYS GROUP)
04.2023 - Current
Senior Executive – Operations (EXIM)
FORIN CONTAINER LINE PVT LTD (SKYWAYS GROUP)
02.2017 - Current
Senior Executive - Logistics
Smita Exports (P) Ltd, Chennai
07.2016 - 01.2017
Sr. Executive - Operation / Documentation
Connect Cargo Private Ltd, Chennai
11.2014 - 06.2016
Sr.Executive - Documentation
Sri Varu Impex & Logistics, Chennai
05.2010 - 12.2013
Executive
Zero base Business Systems & Solutions, Coimbatore
11.2004 - 05.2007
MCA - Computer Applications Development
Karpagam Arts & Science College
04.2001 -
Bachelor of Science - Chemistry
Vivekananda College
04.2001 -
High School Diploma -
Theni Kammavar Sangam Matric Hr Sec School
04.2001 -
S.S.L.C - Science
Vivekananda Matric School
04.2001 -
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