Justin Cunningham
Hartsville
Summary
Security Threat Group Coordinator managing gang intelligence, contraband detection, and incident documentation in a correctional setting. Interviews incoming inmates, tags suspected gang members, and builds criminal submission reports tied to 757+ confirmed affiliated gang members. Organizes compound-wide special operations and supports emergency response teams during high-risk searches and interventions.
Overview
4
4
Certifications
14
14
years of professional experience
Work History
Relief Account Manager`
Keriug Dr. Pepper
Nashville Tn
11.2025 - Current
- Maintained regular contact with customers to confirm needs, resolve concerns, and support account retention.
- Reviewed account activity and delivery notes to catch discrepancies before they affected service quality.
- Coordinated coverage with team members to keep daily operations moving during absences and busy periods.
- Documented account updates, service requests, and follow-up actions for clear communication across shifts.
- Scheduled deliveries and account visits to support timely service across assigned routes.
- Tracked order changes and updated account information to reduce missed service details.
- Adapted quickly to changing account priorities while maintaining consistent service standards.
- Monitored inventory levels for assigned accounts and flagged shortages before service interruptions occurred.
Security Threat Group Coordinator (Gang Unit)
CoreCivic Trousdale Turner Correctional
Trousdale County
05.2024 - 08.2025
- Interview inmates upon admission to identify gang affiliations and security risks.
- Track and tag suspected gang members to support inmate classification and situational awareness.
- Monitor gang activity on the compound and report emerging threats through incident reporting.
- Organize compound-wide special operations for narcotics and contraband searches with custody staff.
- Maintain records and build criminal submission reports for gang-affiliated inmates using documentation and report writing.
- Monitor over 757 confirmed affiliated gang members to support ongoing security operations across the compound.
- Respond as part of the emergency response team during critical incidents and compound security events.
Transport Officer
CoreCivic Trousdale Turner Correctional
Trousdale County
11.2023 - 05.2024
- Transport 20-60 inmates per week to medical and court appointments while maintaining custody and care throughout each trip.
- Maintain inmate custody during statewide transport, applying situational awareness and facility security procedures across variable travel conditions.
- Document transport activities clearly, producing incident reports and trip records that support accountability and handoff continuity.
- Apply conflict resolution and active listening when managing inmate behavior during medical and court movements.
- Support safe transport operations through emergency management readiness and consistent use of self-defense techniques.
- Coordinate departures and arrivals smoothly, keeping communication clear between transport locations and facility staff.
Route Driver
Pepsi
Cookeville
11.2020 - 10.2023
- Managed $10000 in product inventory through careful loading, unloading, and accurate route handling.
- Completed 5-20 deliveries per route while keeping customer schedules on track and service consistent.
- Delivered Pepsi products on schedule across Cookeville, maintaining reliable service and route coverage.
- Loaded and unloaded trucks safely, protecting product condition and supporting efficient daily dispatch.
- Maintained accurate product records and documentation for each route to support inventory control.
- Used situational awareness to navigate deliveries efficiently and address route issues as they arose.
- Applied conflict resolution and clear communication to handle delivery questions and maintain professional customer interactions.
Relief Account Manager
Keriug Dr. Pepper
Cookeville
09.2016 - 11.2020
- Supervised merchandisers across 8 different counties to keep retail coverage consistent during relief assignments.
- Maintained customer relationships through regular follow-up and responsive account support.
- Developed account coverage plans to support relief work and keep assigned business running smoothly.
- Coordinated merchandising activities to present Keriug and Dr. Pepper products consistently in stores.
- Balanced supervision, customer contact, and account upkeep to support daily field operations.
RP3
United States Navy
Japan
05.2012 - 05.2016
- Protected chaplains and ministry teams by applying facility security procedures, situational awareness, and self-defense techniques.
- Produced documentation and report writing for religious programs, including incident reporting and routine administrative records.
- Resolved conflicts calmly while supporting emergency management needs during ministry activities and field movements.
Education
High School Diploma - undefined
Cookeville Highschool
Cookeville01-2011
Skills
- Emergency management
- Documentation and report writing
- Conflict resolution
- Facility security procedures
- Inmate classification
- Gang intelligence monitoring
- Shakedown operations
- Contraband interdiction
- Incident reporting
- Use of force protocols
- Custody transportation
- Disciplinary hearing support
- Chain of custody handling
Certification
National Rifle Association (NRA) Certified Instructor
Timeline
Relief Account Manager`
Keriug Dr. Pepper
11.2025 - Current
Security Threat Group Coordinator (Gang Unit)
CoreCivic Trousdale Turner Correctional
05.2024 - 08.2025
Transport Officer
CoreCivic Trousdale Turner Correctional
11.2023 - 05.2024
Route Driver
Pepsi
11.2020 - 10.2023
Relief Account Manager
Keriug Dr. Pepper
09.2016 - 11.2020
RP3
United States Navy
05.2012 - 05.2016
High School Diploma - undefined
Cookeville Highschool