Karthick S
Resource & Workforce Manager
Chennai
Summary
Well-qualified Resource Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Senior Analyst - Hybrid Resource Manager
Deloitte USI
01.2024 - Current
- Demand Sourcing & Validation - Regular visualization on demand report to foresee new demands in order to fulfill bench resources or to initiate external hiring.
- Demand Creations - Regular connects with Business Leads and Project Managers to understand skill gaps and create new demands in the system.
- Power BI Implementation for entire Consulting Portfolio - Creation of the complete consulting workforce, including 40,000 resources, on Daily Staffing performance and improvement of demand closure for leadership view.
- Power BI Analytics & deployment - Weekly Analysis on overall availability and demand gaps for leadership discussion and orientation.
- Niche Skill Analysis - Periodic connect with stakeholders to understand new skill requirements for business needs, which enables External Hiring, SC Hiring, and Cross training of resources.
- Supply Management - Managing 1000+ Salesforce practitioners, which includes 5% of onsite resources across India and other locations. Weekly connect with bench resources to fulfill their aspirations by matching them to suitable demand or to upskill them with new certifications.
- Campus Hiring & Deployment - Deploying 80% of campus hires within my portfolio to reduce project budget and to increase overall organization's revenue. Fortnightly, connect with the Talent Acquisition team to plan campus hires for every quarter of a fiscal year.
- Utilization Maintenance - Maintaining 90% utilization by deploying all bench resources on time with matching skill sets and project.
- Cross Skilling - Finding suitable resources on bench to cross skill on Hot Skills and to deploy with projects.
Specialist - Resource & Management Operations
LTIMindtree
1 2023 - 12.2023
- Project Management Operations - Handling staffing & Billing for 40+ Accounts which includes Google, Amazon, MSCI, Heineken & Marriott international.
- Cost Planing & Budget utilization - Foreseen budget allocations & Resource utilization's for Salesforce practice on day to day basis.
- Team management & Training - Trained & Deployed internal resources on Demand/Supply fulfillment & Handling escalations on L1 basis.
- Data Visualization & Representation - Creating daily utilization views, projections, demand report & supply report for stake holder review.
- Conflict Management - Handling escalations & conflicts on resource deployment & allocations.
Senior Associate - Resource Management
LTIMindtree
07.2020 - 12.2022
- Demand & Supply Management - Periodic connects with delivery stake holders to analyze the Demand & Supply validations.
- Operations Management - Managed staffing & billing activities for Salesforce Practice with an employee base of 1700 on an average Efficiency of 90%.
- Fulfillment Plan - Maintain, monitor, analyze bench on a periodic basis to foresee Demand Fulfillment.
- Training & Development - Constant procurement of suitable people to be Trained & Cross skilled for immediate deployment.
- Improved stake holder satisfaction by quickly and effectively addressing Inquiries and Escalations .
- Achieved client satisfaction and loyalty by establishing collaborative relationships, facilitating needs assessment.
Engineer
LTIMindtree
10.2019 - 06.2020
- Automation - Have Worked on Python scripts to automate network switches & routers.
- Packet tracing - Worked on TCP/IP protocol on packet transfer & monitoring.
- OSI Layer - Hands on Experience with L2 & L3 Layers on OSI Layer.
- Backend - Hands on Experience with SQL on Data fetching & Packet storage.
- Analytics & Reporting - Hands on experience with Microstrategy Business Intelligence & Data Visualization Tool.
- Troubleshooting - Solved Real time software & hardware bugs based on criticality & deployed multiple packages successfully.
- Training & Support - Have trained & supported team members on project workflow & process
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Rajalakshmi Engineering College
06.2015 - 2019.03
High School Diploma -
Baktavatsalam Vidyashram - CBSE
01.2014 - 2015.01
Skills
Power BI Analytics & deployment
Power BI Implementation on workforce
Microsoft Excel
People Management
Resource & Talent Sourcing
SQL
Python
Certification
Microsoft SQL server
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Interests
Guitarist
Football
Timeline
Senior Analyst - Hybrid Resource Manager
Deloitte USI
01.2024 - Current
Data Warehousing for Business Intelligence
12-2021
Mastering MicroStrategy Business Intelligence
06-2021
Data Analysis using Power BI
06-2021
Microsoft SQL server
01-2021
Senior Associate - Resource Management
LTIMindtree
07.2020 - 12.2022
Engineer
LTIMindtree
10.2019 - 06.2020
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Rajalakshmi Engineering College
06.2015 - 2019.03
High School Diploma -
Baktavatsalam Vidyashram - CBSE
01.2014 - 2015.01
Specialist - Resource & Management Operations
LTIMindtree
1 2023 - 12.2023
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