Kimberly Crutchfield
Memphis
Summary
Dynamic security professional with proven expertise at Andy Frain Security in incident response and risk assessment. Skilled in access control and effective communication, I enhanced safety protocols and resolved emergencies swiftly, ensuring a secure environment. Recognized for optimizing team performance and maintaining high client satisfaction through strategic supervision and training.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Security Officer
Andy Frain Security
Memphis
05.2024 - Current
- Coordinated incident response and communicated findings to management for informed decision-making.
- Monitored premises to enforce safety and security protocols effectively.
- Conducted regular patrols to deter suspicious activities and maintain order.
- Responded swiftly to alarms and emergencies, ensuring prompt resolution.
- Managed access control by verifying credentials of individuals entering premises.
- Documented incidents with detailed reports for management review, enhancing accountability.
Supervisor
Case Management Inc
Memphis, Tennessee
10.2008 - Current
- Supervised case management teams to optimize service delivery efficiency.
- Coordinated client assessments, identified needs, and developed tailored care plans.
- Trained staff on compliance policies and best practices to enhance performance.
- Facilitated team meetings to review progress and address challenges effectively.
- Resolved customer complaints promptly while maintaining high satisfaction levels.
- Monitored employee productivity, providing constructive feedback and coaching.
- Maintained accurate records of performance, attendance, and disciplinary actions.
- Managed scheduling for staff to ensure adequate coverage during peak periods.
Education
High School Diploma -
Memphis Adult High
Memphis, TN05-2003
Skills
- Incident response and management
- Access control and safety protocols
- Surveillance and alarm monitoring
- Risk assessment and reporting
- Effective communication and problem solving
- Time management and premises patrol
Certification
- Armed Security Guard Licenses
Timeline
Security Officer
Andy Frain Security
05.2024 - Current
Supervisor
Case Management Inc
10.2008 - Current
High School Diploma -
Memphis Adult High
Similar Profiles
Zachary KenneyZachary Kenney
Security Officer at Andy Frain Security ServicesSecurity Officer at Andy Frain Security Services
Reagan NettlesReagan Nettles
Level 2 Security Guard at Andy Frain SecurityLevel 2 Security Guard at Andy Frain Security
Sade KincaidSade Kincaid
Security Officer at Andy Frain SecuritySecurity Officer at Andy Frain Security
Sharaveon DorseSharaveon Dorse
Rural Mail Carrier Associate at United States Postal Service, USPSRural Mail Carrier Associate at United States Postal Service, USPS
Sabrina WilliamsSabrina Williams
Registered Nurse Orientee, Trauma Acute Care at Regional One HealthRegistered Nurse Orientee, Trauma Acute Care at Regional One Health