Madelyn Williams
Nashville
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team and company objectives.
Overview
3
3
years of professional experience
Work History
Expose/Back Waiter
Miel Restaurant
05.2024 - 10.2024
- Supported the needs of a 5-10-person wait staff who attended to the specific needs of countless customers daily for a high-end restaurant with social relevancy and intentionality.
- Fostered a positive dining atmosphere by engaging with guests in a friendly and approachable manner.
- Efficiently managed multiple tasks simultaneously, ensuring timely completion of each responsibility and maintaining high service quality.
- Contributed to restaurant cleanliness by consistently maintaining a well-organized station during busy shifts.
Snow Cone Maker
Sharky's Snoballs
02.2023 - 04.2024
- Maintained store cleanliness and appearance with continuous upkeep
- Described options in detail to help customers select flavors
- Rotated stock to prevent spoilage
- Assisted in training new staff members on company policies and procedures
- Prepared snow cone orders with consistent presentation, quality and portioning
Ambassador
Jeni's Splendid Ice Creams
10.2021 - 08.2023
- Described options in detail to help customers select flavors
- Maintained store cleanliness and appearance with continuous upkeep
- Offered excellent service to customers from initial greeting through order taking, payment process and food delivery
- Handled customer inquiries or concerns professionally and courteously
Lifeguard
Greater Nashville Pool Management
05.2021 - 09.2021
- Practiced preventative lifeguarding to help keep incident rate low
- Patrolled pool areas, inspecting equipment, and facilities for maintenance needs
- Provided helpful and enthusiastic customer service to all guests
- Enforced facility rules and regulations to maintain safe environment for all patrons
Education
Associate of Business Administration -
Cumberland University
Lebanon, TN05-2025
Skills
- Customer service
- Strong communicator
- Reliability and punctuality
- Cleanliness and hygiene
- Adaptive thinking
- Patience and empathy
Languages
English
Native or Bilingual
Spanish
Limited Working
French
Elementary
Timeline
Expose/Back Waiter
Miel Restaurant
05.2024 - 10.2024
Snow Cone Maker
Sharky's Snoballs
02.2023 - 04.2024
Ambassador
Jeni's Splendid Ice Creams
10.2021 - 08.2023
Lifeguard
Greater Nashville Pool Management
05.2021 - 09.2021
Associate of Business Administration -
Cumberland University
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