Madison Waddell
Chattanooga
Summary
Dynamic Drayage Sales Manager at Steam Logistics with a proven track record in developing sales strategies and enhancing customer relationships. Expert in pipeline management and skilled in team oversight, I consistently drive revenue growth while fostering a collaborative environment. Recognized for my problem-solving abilities, solution based approach, and effective communication, I deliver exceptional results.
Overview
5
5
years of professional experience
Work History
Drayage Sales Manager
Steam Logistics
Chattanooga
01.2022 - Current
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Trained, coached, and mentored employees to ensure success in their roles.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Worked with cross-functional teams to achieve goals.
- Coordinated daily transportation operations, including scheduling and routing of drivers.
Head Hostess
Whiskey Thief
Chattanooga
03.2021 - 12.2021
- Managed front-of-house operations to ensure seamless guest experiences.
- Communicated effectively with kitchen and waitstaff to enhance service flow.
- Handled guest inquiries and complaints with professionalism and attention.
- Supported event planning by preparing seating charts and guest lists efficiently.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
Education
B.S - Criminal Justice
University of Tennessee
Chattanooga, TN04.2021
Skills
- Time management
- Communication
- Prospecting skills
- Team oversight
- Problem solving
- Customer relationship management
- Account management
- Negotiation skills
- Sales strategy
- Sales presentations
- Advanced Salesforcecom user
- Pipeline management
- Market research, forecasting, and analysis
Awards
- Dean's List (2017, 2019, 2020)
Timeline
Drayage Sales Manager
Steam Logistics
01.2022 - Current
Head Hostess
Whiskey Thief
03.2021 - 12.2021
B.S - Criminal Justice
University of Tennessee