Maranda Davis
Memphis
Summary
An experienced and fully qualified Data Integrity Specialist, who is efficient, thorough and passionate about delivering the best levels of professionalism within an organization.
A valued team player with an unwavering commitment to the advocacy of preventing medicine and the administration of quality care.
Known for the ability to quickly and effectively discern needs, solve problems, and strengthen relationships with a high volume of diverse patients and family members while maintaining a composed, diplomatic, and helpful demeanor. Proactive and task-oriented professional, with an intensive background in conceiving and developing unique initiatives for health care and extensive knowledge to help improve the lives of patients. As well as 8 years work from home.
Overview
17
17
years of professional experience
Work History
HIM Team Lead
Campbell Clinic
03.2024 - Current
- Supports the HIM Manager in the daily operations within the HIM department, including the onboarding and training process of new providers and staff.
- Answer all incoming phone call; address and resolve departmental issues or concerns as assigned.
- Demonstrate skills in problem solving, interpersonal, organizational, and communication.
- Supports the clinical staff with transcription issues via on-site during clinical hours;
- Support and monitor transcription reports to ensure compliance with company polices for dictation completion. Follow up with providers to complete outstanding dictations.
- Assist HIM manager with department workflow and changes.
- Perform chart audits and analyze chart deficiencies according to policy and procedures.
- Support and monitor the FMLA/ disability components to ensure timely completion of pending requests. Address any issues or concern with patients, staff or vendor.
- Serves as backup to HIM/Transcription Specialists and Manager on projects and daily work task as needed.
- Regular and predictable attendance
- Ability to work in a cooperative manner with others
- Performs other related duties as assign.
Office Manager
Aramark, West Tennessee State Penitentiary
08.2023 - 03.2024
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
HIM EHR Data Integrity Specialist
University Of Mississippi MS Center
04.2015 - 08.2023
- Provided oversight and supervision of electronic processes related to the EHR (Electronic Health Record) System, the HIM (Health Information System), Record Processing System, including the Electronic Master Patient Index
- Supervised all Data Integrity and corrections related to the Electronic Health Record system
- Collected, analyzed and indexing of patient care documentation
- Serve as a liaison between Health Information Management, DIS, and Clinicians in support of optimizing the EHR workflow associated with Data Integrity
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Actively involved in assessing the EHR and recommending processes for optimization
- Proficient in Microsoft Office
- EPIC, Invision, Siemens Imaging
- 3M, HIE-Medicity
HIM EHR Data Integrity Analyst
University Of MS Medical Center
03.2013 - 04.2015
- Managed patient database to ensure completeness and accuracy. Collaborated with multi-functional roles to communicate and align development efforts.
- Develop and provides regular statistical reports as request based on user requirements/needs.
- Review data to ensure data integrity, accuracy and validity.
- Provides expert advice and assistance to corporate management on issues related to the design and development of corporate healthcare data integration systems.
- Defines and refines data quality checks and data monitoring, supporting the business rules and changes, defines, and refines data quality measures, reports and dashboards.
- Maintained and promoted exceptional customer services and public relations.
- Cross-trained in the release of information function and inquires for health information requests, inclusive of telephone coverage for the department.
Health Information Service Tech II
University Of MS Medical Center
09.2008 - 03.2013
- Responsible for providing outstanding customer services to all who use the services of medical records/health information.
- Retrieved medical data for physicians and patients.
- Maintained accuracy and confidentiality of electronic records as well as paper records.
- Develops and provides regular statistical reports as requested based on user requirements/needs.
- Reviews data to ensure data integrity, accuracy and validity.
- Defines and refines data quality checks and data monitoring, supporting the business rules and changes, defines, and refines data quality measures, reports and dashboards.
- Maintained and promoted exceptional customer services and public relations.
Health Information Service Tech I
University Of MS Medical Center
11.2007 - 09.2008
- Processed records quickly to avoid delays and keep workflows running smoothly.
- Operated office equipment such as photocopiers and fax machines.
- Assembled of inpatient medical records
- Responsible for processing all medical records requests
- Work collaboratively with the HIM Supervisor monitoring and reporting quality and quantity of work performed by completing weekly audits of chart retrieval, re-filing charts, loose document filing, purging, and driving processes.
- Communicate with clients and employees, and respond to any queries or complaints
Education
Billing And Coding - General Studies
Virgina College
Jackson, MS08.2001
Skills
- Attention to detail
- Leadership skills
- Organizational Skills
- Excellent Verbal and Written Communication
- Problem Solving Skills
- Deadline Sensitive
- Training & Evaluation
- Self-starter / multitask
- Time Management
- Critical Thinking Skills
- Great Customer Service Skills
Timeline
HIM Team Lead
Campbell Clinic
03.2024 - Current
Office Manager
Aramark, West Tennessee State Penitentiary
08.2023 - 03.2024
HIM EHR Data Integrity Specialist
University Of Mississippi MS Center
04.2015 - 08.2023
HIM EHR Data Integrity Analyst
University Of MS Medical Center
03.2013 - 04.2015
Health Information Service Tech II
University Of MS Medical Center
09.2008 - 03.2013
Health Information Service Tech I
University Of MS Medical Center
11.2007 - 09.2008
Billing And Coding - General Studies
Virgina College
Similar Profiles
Ingrid Blay-CantrellIngrid Blay-Cantrell
Orthopedic Physician Assistant at Campbell ClinicOrthopedic Physician Assistant at Campbell Clinic
KIRSTIE HOUSTON, LPNKIRSTIE HOUSTON, LPN
Licensed Practical Nurse at Campbell ClinicLicensed Practical Nurse at Campbell Clinic
SAMARIAN KERNSAMARIAN KERN
Medical Assistant (Externship) at Campbell ClinicMedical Assistant (Externship) at Campbell Clinic