Mia Whirl
Memphis
Summary
Dynamic hospitality professional recognized for exceptional productivity and efficient task execution. Expertise in customer service, order accuracy, and time management enhances guest experiences. Strong communication and teamwork skills foster adaptability in fast-paced environments. Committed to continuous improvement and mastering new challenges with a robust work ethic.
Overview
4
4
years of professional experience
Work History
Server
Benihana
Memphis
01.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with team members to deliver seamless dining experiences.
- Handled cash transactions and processed payments efficiently at the register.
- Resolved customer inquiries and complaints with professionalism and courtesy.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
Catering Coordinator
Chili's Restaurant
Memphis
01.2022 - 01.2025
- Resolved any customer complaints in a professional manner.
- Provided exceptional support to customers by assisting with food selection, inquiries, and order customization requests.
- Calculated and provided clients with proposals of potential costs to complete event.
- Maintained records to orchestrate event details, customer requests and billing information.
- Developed and monitored budgets for various catering events to ensure profitability and cost-effectiveness.
- Executed scheduling, logistics, and follow-ups with event staff.
Education
Certificate of Technical Studies - Esthetician
Empire Beauty School
Memphis, TN10-2024
High School Diploma -
Ridgeway
Memphis, TX05-2020
Skills
- Point of sale operation
- Customer relationship management
- Attention to detail
- Work ethic
- Problem solving
- Effective communication
Affiliations
Volunteer - Humane Society of Memphis
Timeline
Server
Benihana
01.2025 - Current
Catering Coordinator
Chili's Restaurant
01.2022 - 01.2025
Certificate of Technical Studies - Esthetician
Empire Beauty School
High School Diploma -
Ridgeway