Riley Wilde
Powell
Summary
Dynamic Admissions Coordinator at Knoxville Center for Behavioral Medicine with a proven track record in optimizing medical admissions processes and enhancing client relations. Skilled in data verification and effective communication, I successfully improved departmental collaboration, ensuring timely decision-making and fostering a supportive environment for prospective students and their families.
Results-driven professional with substantial experience in admissions coordination. Proven ability to streamline application processes, enhance team collaboration, and adapt to dynamic environments. Known for strong organizational skills, attention to detail, and commitment to achieving goals.
Overview
6
6
years of professional experience
Work History
Admissions Coordinator
Knoxville Center for Behavioral Medicine
05.2025 - Current
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
- Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
- Completed preliminary paperwork for incoming and outgoing patients.
CNA
Knoxville Center for Behavioral Medicine
03.2023 - Current
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
CNA
Morristown Hamblen Healthcare System
07.2019 - 03.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
Morristown East High School
Morristown, TNNursing
Walters State Community College
Morristown, TNSkills
- Strong organization
- Data verification
- Client relations
- Medical admissions processes
- Computer literacy
- Planning and coordination
- Multitasking
- Excellent communication
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Decision-making
- Analytical thinking
Timeline
Admissions Coordinator
Knoxville Center for Behavioral Medicine
05.2025 - Current
CNA
Knoxville Center for Behavioral Medicine
03.2023 - Current
CNA
Morristown Hamblen Healthcare System
07.2019 - 03.2023
Morristown East High School
Nursing
Walters State Community College
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